ABOUT THE OPPORTUNITY:
- This is not a traditional hotel sales role.
- At Pathfinder, we have reimagined how business development works — removing the administrative clutter so our salespeople can do what they do best: build relationships, tell compelling stories, and close accounts.
- As a remote Business Development Manager, you will represent a boutique-style portfolio of high-performing hotels — including Aloft Austin Southwest, Holiday Inn Express Arboretum, and Staybridge Suites Houston Clear Lake — all rated above market averages and recognized for exceptional guest satisfaction.
- You will work from our dedicated sales infrastructure: researchers who surface qualified leads, a proposal-building team that handles storytelling and visuals, and enablement support that clears admin from your plate.
- Your job is to sell — and to do it exceptionally well.
WORK SCHEDULE & LOGISTICS:
- Work Schedule: Monday through Friday, aligned to US Central Time (CT) business hours.
- Contract Type: Full-Time.
- Reports To: Portfolio Sales Leadership.
ABOUT US:
- At Pathfinder Hospitality, we believe in Platinum Service: doing unto others better than they could imagine.
- That philosophy drives how we treat our guests, our clients, and our team members.
- Here, you are not just filling a role — you are joining a team that invests in your growth and rewards excellence.
ROLE SUMMARY:
- The Business Development Manager is responsible for growing revenue across a portfolio of high-quality hotels by sourcing, developing, and closing extended stay and local negotiated rate (LNR) accounts.
- This role requires a hunter mentality — proactive, persistent, and energized by building new relationships from the ground up.
- You will leverage Pathfinder's innovative sales model to spend your time where it counts: in front of prospects and clients.
- Our internal support structure handles research, proposals, and admin so you can focus on high-value selling activity.
KEY RESPONSIBILITIES:
Pipeline Development & Account Management:
- Own your market.
- Prospect extended stay and LNR accounts for Aloft Austin Southwest and Holiday Inn Express Arboretum, fueled by validated leads surfaced by our research team.
- Support the portfolio.
- As you grow into the role, contribute to business generation for Staybridge Suites Houston Clear Lake, with a focus on extended stay demand.
- Capture inbound opportunities.
- Handle high-value inbound inquiries triaged to you, qualify quickly, and ensure every potential client receives a tailored and timely follow-up.
- Build the pipeline consistently.
- Drive new qualified accounts into the funnel each week through structured prospecting activity.
Client Engagement & Relationship Selling:
- Sell with storytelling.
- Use our "Dare to Compare" approach — proposals that go beyond rate sheets to show why our hotels are the smarter choice, backed by testimonials, visual content, and competitive positioning.
- Create Peak Moments.
- Bring Pathfinder's culture of going beyond "service" into sales.
- Surprise and delight prospects with gestures that turn ordinary interactions into memorable stories they'll share with colleagues.
Professional Development & Collaboration:
- Keep getting better.
- Participate in weekly Power Hours, practice sessions, and structured coaching.
- We invest in your growth as a professional — not just your quota.
- Engage with leadership.
- Work closely with General Managers who are trained as active sales leaders through our Learning & Development program, ensuring your selling time is protected and supported.
WHAT SUCCESS LOOKS LIKE:
- Consistent outbound activity generating new qualified accounts into the pipeline each week.
- Growing extended stay and LNR bookings across Aloft, Holiday Inn Express, and supported accounts at Staybridge.
- Proposals that consistently outperform competitors through storytelling and client-centric positioning.
- A reputation not just for closing business, but for creating Peak Moments that turn clients into advocates.
JOB REQUIREMENTS:
- Hunter mindset: This role demands 100% assertive, aggressive sales energy — in mindset, strategy, and execution.
- You do not wait for business to come to you.
- You go get it.
- Cold outreach, persistent follow-up, and relentless pipeline building are non-negotiable parts of this role.
- Persuasion and influence: Demonstrated ability to move prospects through a sales process and convert them into long-term clients.
- Relationship-driven approach: Excels at building trust and credibility over time; energized by people and conversations.
- Results orientation: Self-starter who takes ownership of outcomes and thrives on finding and closing new business.
- Coachability: Openness to feedback, development, and continuous improvement regardless of experience level.
- English proficiency: Full professional proficiency in written and spoken English is required.
- All client-facing communication — calls, emails, proposals, and negotiations — is conducted in English with US-based decision makers.
- Availability: Able to work consistently during US Central Time business hours from a stable remote setup.
COMPENSATION & BENEFITS:
- Access to an innovative sales enablement model — research, proposal support, and admin removal — so you can focus on selling.
- Fully Remote & Globally Inclusive: Work from anywhere.
- We trust great talent to do great work, wherever they are.
- Mission-Driven Culture: Be part of a company that values mentorship, transformation, and long-term careers, not just jobs.
- Growth Opportunities: Access to learning & development programs, mentorship from experienced leaders, and a fast-paced environment where your contributions shape the future.
- People-First Environment: We believe in Platinum Service, not just for guests, but for our internal team members too.
- You’ll be seen, supported, and celebrated.
- Time Off & Wellness: 8 paid holidays, flexible PTO and vacation, birthday pay, and a Mental Health & Wellness Program, including access to a Life Coach.
