Walmart Specialist at Scandinavian Building Services

About the roleScandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. As we continue to grow, we are looking to add a Walmart Specialist in Richmond Hill to the Scandi Family.You will be taking care of a specific client portfolio of 12 sites. Travel will be to Vaughan, Richmond Hill and Brampton. Business hours are Monday to Friday 8am - 4:30pm with flexibility needed as business needs fluctuate. When not on the road visiting sites, you are welcome to work from the comfort of your own home.What’s in it for youAwarded one of Canada’s Best Managed Companies: committed to a high level standard of excellence for both clients and the Scandi Family.Growth Opportunities: tuition reimbursement program for professional development.Stability and Job Security: continued steady growth and strong national presence across Canada, with growth into US.Family First Culture: family owned and operated; family friendly events year-round; team members are called the Scandi Family.Benefits: comprehensive medical and dental plan as well as personal days off.What your day to day will look likeReporting into the Regional Director, you will take care of the day to day operations of the accounts and sites that are in your designated portfolio.Site Visits: conduct site visits at store locations within your region ensuring compliance with safety and customer service standards.Account Management: create and foster strong relationships with key clients and store managers; handle all complaints or issues in a prompt and timely fashion to ensure utmost satisfaction at all times.People Management: handle all personnel issues for the hourly Cleaners at your sites for both internal and subcontractors, including scheduling, conflicts, hiring, training, performance management, and disciplinary action.Operations Management: manage operational activity planning, directing, organizing, and controlling all activities in assigned locations to ensure full completion of scope of work; monitor and manage client specific KPIs to ensure they are met or exceeded.Owner Operator Management: ensure Owner Operators have a full understanding of contract scope of work; provide coaching and performance management including issuing warnings as required.Financial Administration: manage invoice control, budget, profit and reconciliation of all accounts on a monthly, quarterly and annual basis.What you’ll need to succeedMinimum 3-5 years management experience.Experience delivering client-focused solutions to customer needs, with demonstrated ability to communicate and connect.Ability to work with multiple software platforms and applications.Intermediate computer skills including Outlook, Word, and Excel; ability to create and edit reports as required.Excellent critical thinking and problem-solving skills.General understanding of financial principles, including budgeting and profitability.Strong delegation skills with ability to motivate and resolve employee issues.Must be able to work under pressure with a sense of urgency.Demonstrated dependability with ability to work flexible hours, be available for communication at all times, and travel (possible over nights and weekends required).Valid drivers license in good standing.Additional Job DetailsMust be available 24/7 in case of emergency or client needs.iPad, cell phone and computer provided.Company vehicle and fuel card provided.Our interview process20 minute preliminary phone interview with our Recruiter.20-40 minute to an hour assessment (depending on optional practice questions or breaks).30 minute MS Teams video interview with the Hiring Manager and direct Supervisor for the role.At Scandinavian Building Services we are an equal opportunity employer who values a diverse workplace.

Walmart Specialist

Emma

Responsibilities

Skills wanted:

Language(s) required:

Russell Hay

About Scandinavian Building Services:

mission:

www.scandinavian.ca/

Admin access needed