Assistantly is a talent-matching and placement company connecting high-performing remote professionals with fast-moving client businesses. We provide structured support and coaching to help our team members thrive in dynamic environments.As a Scheduling Coordinator, you will play a pivotal role in managing and optimizing schedules for a large team of EMT professionals. Your work ensures operational efficiency, compliance, and high team satisfaction across our healthcare operations.Key responsibilities include:Develop, manage, and optimize schedules for 600+ EMT team members to ensure adequate coverage and compliance.Monitor EMT certification statuses and track renewals/expirations to maintain regulatory compliance.Process PTO requests, shift pickups, and swap requests while balancing business needs and team satisfaction.Administer attendance monitoring, maintain records, and escalate patterns according to HR and Operations guidelines.Act as a liaison between Operations and HR, supporting cross-functional programs such as the Flex-EMT initiative.Coordinate staffing for special events and urgent ad hoc requests.Manage scheduling logistics for the New Hire Academy and support onboarding activities.Respond to scheduling requests with a solution-oriented approach, ensuring operational needs are met.Utilize Excel and workforce management/scheduling systems to improve efficiency, accuracy, and reporting.Requirements3+ years of scheduling, workforce coordination, or operations support experience in a high-volume environmentExperience managing complex schedules for large teams (100+ staff)Advanced Microsoft Excel skills for tracking, reporting, and analysis (including formulas, pivot tables, and data management)Experience using workforce management or healthcare-related scheduling platformsBusiness-fluent English proficiencyExperience acting as a liaison between Operations and HR on scheduling, attendance, and PTO mattersAvailable during Pacific Time (PT) business hours and for after-hours support as operational needs arisePreferred Qualifications:Experience supporting scheduling or operations in healthcare, emergency services, or other regulated environmentsExperience tracking certifications and compliance items for a workforceExperience supporting scheduling logistics for onboarding or new-hire programsBenefitsCompetitive salaryPaid US holidaysPaid wellness daysHealth & wellness allowanceMonthly profit sharingLong-term placement with real growthContinuous upskilling in AI, Operations, and LeadershipDedicated success coaching and support through Assistantly
5 months ago