Software Engineer, Ceph & Storage - Work from Home, EMEA at Canonical | Torre

Software Engineer, Ceph & Storage - Work from Home, EMEA

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Full-time

Legal agreement: To be defined

Compensation
USD62k - 128k/year
Non-negotiable
location_on
Remote (anywhere)
Posted over 5 years ago

Responsibilities


• Resolve complex customer problems related to distributed storage as well as general OpenStack, Kubernetes or Ubuntu Server issues • Maintain a close working relationship with Canonical's support teams, account managers and Ubuntu Platform Engineering • Analyse and participate in upstream development against current customer reported defects, backport patches, develop patches and work with upstream for inclusion • Demonstrate considerable judgement in selecting methods and techniques for obtaining solutions • Manage workload to ensure that all customer issues are all timely handled and driven to resolution, acting as a generalist when necessary • Participate in team discussions to improve processes, tools, and documentation within the Sustaining Engineering team • Maintain clear, technical and concise bug documentation • Be able to travel internationally up to 10% of work time for team meetings, events and conferences