Payments Partner Success Manager at Spreedly

• Build and nurture a strong partnership and consultative relationship with partners through thoughtful communication, regular business reviews, reporting, and innovative opportunities • Ask questions and develop a deep understanding of partners’ business operations in order to be your partner’s advocate to Spreedly teams • Transition new partners into the company seamlessly • Work with executive sponsors to design and execute success plans for partners • Identify, manage, and deliver on Spreedly and partner KPIs • Ensure that the goals of both Spreedly and partners are consistently exceeded • Drive planning sessions to ensure partners are able to fully leverage Spreedly to meet their performance goals • Drive expansion opportunities with each partner • Develop and implement best practices for effective partner management • Elicit partner feedback to act as an internal advocate for our partners • Establish a standard cadence of communication internally and externally to ensure success • Identify key players within partner organizations to connect with in order to build a deeper partnership • Be a problem-solver; work with teams to develop sustainable solutions that benefit members, shoppers and partners • Proactively partner with Product and Engineering teams to resolve high priority bugs quickly in order to problem solve customer issues and concerns, effectively communicating resolutions with customers.

Payments Partner Success Manager

Responsibilities

Skills wanted:

Language(s) required:

Jared Knipp

Manuela Vargas Jaramillo Verified

About Spreedly:

mission:

Job benefits for full-time members:

spreedly.com/

Admin access needed