Case Manager at The Public Interest Company | Torre
Case Manager
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The Public Interest Company

Case Manager

The Public Interest Company
Emma
Emma
You'll drive significant financial recovery and client outcomes through direct case management and process improvement.
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Full-time

Legal agreement: Employment

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Emma of Torre.ai
 3 months ago

Requirements and responsibilities

About the CompanyThe Public Interest Company is a comprehensive solution for identifying and recovering third party liability for health plans, risk-bearing provider groups, and self-funded employers. We combine AI and a legal tech platform to identify and recover claims that should have been paid by third party payers. We handle the entire recovery process, all while protecting members and streamlining operations. We empower healthcare organizations to maximize their financial performance, and recoup dollars towards care delivery, without adding administrative burden.The RoleWe’re hiring a Case Manager to support and scale our Recovery Operations function. This is a highly execution-focused role where you’ll manage a portfolio of recovery cases, identify opportunities, and drive outcomes using our internal systems. You will work at the intersection of operations, data, and legal workflows—owning real business impact from day one. This is not a support role. You are responsible for moving cases forward, solving problems, and delivering results.What You’ll DoManage a portfolio of recovery cases from intake through resolutionNavigate insurance carrier systems to validate and advance claimsIdentify high-value recovery opportunities using internal tools and datasetsCommunicate with payers to drive case progression and negotiate outcomesMaintain accurate case documentation and ensure data integrityPartner with Legal and Operations on complex or escalated casesIdentify workflow inefficiencies and contribute to process improvementsWhat We’re Looking ForStrong problem-solving ability and attention to detailAnalytical mindset; comfortable working with data and identifying patternsClear, professional written communicationAbility to manage multiple workflows and prioritize effectivelyHigh ownership and self-direction; you operate well without heavy oversightComfort learning new tools and systems quicklyQualificationsBachelor’s degree0–2 years of experience in operations, customer support, analytics, or similar rolesStrong organizational and communication skillsNice to have:Exposure to healthcare, insurance, legal operations, or fintechExperience with case management or workflow toolsWhy This RoleImmediate ownership: Manage real cases and drive outcomes within weeksHigh-impact work: Directly contribute to revenue recovery and client outcomesAccelerated learning: Build skills across operations, data, and legal systemsStartup environment: Work in a fast-paced, low-bureaucracy team
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