Overview This role requires someone who deeply understands clinical operations—ideally in ambulatory care environments—and who can use data to evaluate how those operations actually function in practice. By analyzing operational performance, staffing patterns, provider volumes, and workflow dynamics, the consultant will develop a clear picture of how care teams operate and where inefficiencies or constraints exist. The consultant will work closely with healthcare leaders to interrogate operational data, understand assumptions about staffing and workflows, and translate those insights into effective system configuration within TeamBuilder. Success in this role requires the ability to connect three critical elements: understanding real-world clinical workflows, using data to evaluate how those workflows perform, and configuring the platform so that scheduling models, staffing templates, and operational rules accurately reflect the realities of the clinical environment.Key ResponsibilitiesClinical Operations AnalysisDevelop a deep understanding of client clinical workflows, staffing models, and operational constraints.Analyze how providers, clinical staff, and support staff interact across ambulatory care environments.Data AnalysisAnalyze workforce and operational data including provider schedules, staffing levels, patient volumes, and room utilization.Evaluate patterns in operational data to inform staffing models, schedule design, and operational improvements.Use data to challenge assumptions and facilitate informed discussions with operational leaders.Platform Configuration & Operational TranslationTranslate clinical workflows and operational requirements into system configuration within TeamBuilder.Configure operational parameters such as staffing templates, scheduling rules, provider availability, room capacity, and workflow constraints.Ensure the platform accurately reflects the realities of the client’s operational environment.Client Advisory & EngagementFacilitate structured conversations with clinical and operational leaders to understand their operating model.Use data and analysis to guide discussions around staffing strategies and operational performance.Provide recommendations that improve both platform effectiveness and operational outcomes.Validation & Continuous OptimizationValidate that system configuration produces operational outcomes aligned with real-world workflows.Identify opportunities for continuous operational improvement as clients adopt the platform.Partner with internal teams to refine product capabilities based on client operational insights.Required QualificationsMinimum 3 years of experience in healthcare operations consultingStrong understanding of clinical operations, ideally in ambulatory care environments.Demonstrated ability to analyze operational or workforce data and translate insights into operational decisions.Experience working with healthcare leaders on operational improvement initiatives.Strong structured problem-solving and analytical thinking skills.Analytical & Technical SkillsRequired skills include:Advanced ExcelSQL or database queryingData analysis and modelingData visualization tools (Power BI, Tableau, Looker, etc.)Experience analyzing operational datasets (scheduling, productivity, patient volumes, capacity)Preferred ExperienceClinical/Ambulatory care operationsWorkforce management or scheduling systemsHealthcare analytics or operational performance improvementExperience with healthcare systems such as Epic, Cerner, or workforce management platformsExperience evaluating provider productivity, clinic capacity, or staffing utilizationWhat Success Looks LikeSuccess in this role means: Quickly understanding complex clinical operations. Using data to uncover operational patterns and improvement opportunities. Translating operational insights into effective platform configuration. Helping healthcare organizations operate more efficiently through better workforce design.Why Join UsShape the future of healthcare technology in a high-growth SaaS environment.Work closely with experienced leaders and innovators in digital health.Influence data and strategy processes from the ground up as we scale. Thrive in a culture that values curiosity, collaboration, and continuous improvement.Additional InformationJob Type: Full-time, Exempt, RemoteCompensation: Competitive including paid time off, medical benefits, 401k and the potential for performance bonus and/or equity.Culture: We foster a collaborative, engaging, mission-driven culture that values innovation and prioritizes customer success.
