Partner Training Specialist at Alarm.com | Torre
Partner Training Specialist
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Alarm.com

Partner Training Specialist

Alarm.com
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Full-time

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Remote (anywhere)
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Posted over 2 years ago

Requirements and responsibilities

PointCentral is a subsidiary of Alarm.com, a leading cloud-based platform for smart security and the Internet of Things. The company is constantly innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. PointCentral is looking for a Partner Training Specialist to join the Partner Education Team. The ideal candidate is well versed in technology, well-spoken and enthusiastic, enjoys building business relationships, and excels in an ever-changing environment. Responsibilities: - Partner with subject matter experts and instructional designers to maintain, develop, and facilitate course content - Develop in-person training program for PointCentral customers - Provide technical and sales training on the PointCentral product offering to partners virtually and in-person - Scale and expand onboarding program for new partners and customers - Perform needs assessment with internal & external stakeholders to determine ongoing training needs - Create feedback loops from partners and customers on how we can improve our product and tools - Design and apply assessment tools to measure training effectiveness - Collaborate with internal teams to stay up to date with new PointCentral and Alarm.com product release features to properly respond to partner inquiries - Create and develop webinars, video storyboards, PowerPoints, job aids, and assessments - Execute vision of short-term and long-term training goals while communicating pertinent updates that impact the Internal and external stakeholders regularly - Organize training and resource lists that are regularly updated with progress on goals and progress - Up to 25% travel to engage with partners and provide trainings - Special Projects, as assigned
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