Service Advisor - Automotive at Repairwise | Torre
Service Advisor - Automotive
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Repairwise

Service Advisor - Automotive

Repairwise
Posted by
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(6) info
Emma
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Full-time

Legal agreement: To be defined

Compensation
USD5 - 15/hour
Non-negotiable
location_on
Remote (for México residents)
Remote (for Colombia residents)
Remote (for Philippines residents)
flightsmode
Visa sponsorship: No
Posted about 1 year ago

Responsibilities

Summary: We are seeking an Automotive Service Advisor to guide customers through the repair process. This is a remote, hourly role requiring strong communication skills and automotive experience. Key Responsibilities: • Serve as the main point of contact for customers, explaining repair needs and next steps. • Respond to customer inquiries via phone and text with clear, timely updates. • Coordinate with independent repair shops to schedule repairs and monitor progress. • Maintain accurate, organized records of warranty claims, customer interactions, and repair status. Requirements: • Prior experience as a service advisor in an automotive role. • Clear, professional communication skills (verbal and written). • Ability to juggle multiple cases and stay organized. • Familiarity with automotive diagnostics, repair workflows, and warranty procedures. • CRM software experience is preferred. Details: • Location: Remote. • Start Date: ASAP.
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