Team Lead - Quality Engineering at National Information Solutions Cooperative (NISC) | Torre
Team Lead - Quality Engineering
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National Information Solutions Cooperative (NISC)

Team Lead - Quality Engineering

National Information Solutions Cooperative (NISC)
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Full-time

Legal agreement: To be defined

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Remote (for United States residents)
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Visa sponsorship: No
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Posted over 2 years ago

Requirements and responsibilities

- NISC is a leading provider of software solutions and services for utility and telecommunication companies. - We are committed to innovation, quality, and customer satisfaction. - Our team is dedicated to creating a positive and collaborative work environment. We are seeking a Team Lead - Quality Engineering to join our Quality and Process Engineering Division. As a Team Lead, you will be responsible for supervising quality and process engineering staff, coordinating and enforcing all quality-related responsibilities of the SDLC, and ensuring the highest service standards from staff members in all customer encounters. You will also play a key role in planning future projects for the department, overseeing and resolving customer problems, and promoting existing processes and best practices. If you have a strong background in quality engineering, project management, and team leadership, we encourage you to apply! Responsibilities: - Supervise quality and process engineering staff - Coordinate and enforce all quality-related responsibilities of the SDLC - Prioritize projects and ensure efficient and accurate completion within budget - Schedule projects and assign tasks as needed - Maintain the highest service standards in all customer encounters - Assist in planning future projects for the department - Review work completed by the team to ensure high quality - Oversee and resolve customer problems - Promote existing processes and best practices - Deliver performance evaluations to direct reports - Coordinate and supervise training for assigned personnel - Set meaningful objectives for team members - Deal with personnel issues according to company policy - Other duties as assigned
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