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Responsibilities
Vonage is currently looking for a Deal Desk Analyst, based in Mexico who will provide direct support & guidance to the Sales Teams in all commercial aspects of deals with existing and prospective customers, including pricing quotations. The candidate will lead the commercial execution of complex, high-value deals and act as a strategic advisor responsible for bringing together Sales, Marketing, Operations, Product, Finance, and Legal team members to develop and execute Vonage’s pricing strategy.Your contribution will be essential to win deals, increase Vonage market share and grow the revenue stream.Your key responsibilities:Work with the Sales Teams in building price quotes for customers, including our largest and most strategic accountsAnalyze deal margins and competitive positioning to ensure we are winning deals and market share without sacrificing long-term financial health.Actively collaborate with Operations, Finance, Legal, Product and Pricing teams to optimize the on-boarding experience of customersHelp drive the adoption of CPQ, the Sales self-service quoting tool in SFDC.Transform raw deal data into actionable insights, identifying pricing trends and competitive shifts to influence Vonage’s global pricing strategy.Streamline and improve business practices, including tools, templates and processes, to increase the efficiency of the Deal Desk teamTrain and advise Sales and any other stakeholders on pricing, quoting, on-boarding process and commercial best practicesDefine and manage projects to deliver further operational efficiencies and deal velocity.What you'll bringDesired Skills and ExperienceBachelor’s degree required; Business, Economics, Finance or Accounting undergrad majors preferred4+ years in a Strategic Deal Desk, Sales Operations, or Commercial Finance role within a fast-paced SaaS or Telecom environment.Proficiency in Salesforce (SFDC), Tableau and CPQ environments.Strong analytical skillsExcellent communication skillsProblem solvingExcellent Excel skills and data manipulationFluent in EnglishPersonal CharacteristicsYou are a self-starter, an initiatorCustomer-focused - Always thinks first about the needs of their internal customers.You are delivery-focusedYou are curious and informed - Stays on top of the latest in product, pricing, and industry newsYou are structured in your approachYou have an innovative mindset and consistently challenge existing norms to drive improvementYou have a team first mentality and put the company objectives ahead of your ownComfortable in a fast pace, global & multicultural environmentHow you'll benefitMedical InsuranceGroup Life InsuranceMeal Card (Pluxee Tienda Card)Volunteer Time (VTO)Ericsson Care LineAdditional benefits and perks will be shared and discussed with you by the recruiter during the interview process.Who we are:Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
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