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Responsibilities
About the RoleWe’re hiring a Marketing Assistant to support a fast-growing U.S.-based e-commerce and live selling business operating across platforms like TikTok, Amazon, and Whatnot.This role is focused on helping grow the founder’s personal brand, supporting community growth initiatives, coordinating social media content, and maintaining organized marketing workflows across multiple platforms.You’ll work closely with the founder and team to support audience growth, content execution, livestream coordination, and customer communication while helping scale a growing Live Seller Community and educational platform.This is an execution-focused role for someone who is highly organized, detail-oriented, proactive, and excited about digital marketing, creator brands, and online communities.If you enjoy social media, content coordination, audience growth, and helping creators scale their online presence, this role is for you.What You’ll OwnPersonal Brand & Content CoordinationManage and maintain structured content calendars across TikTok, X, LinkedIn, Facebook, and other platformsCoordinate content scheduling and ensure posts are published consistently and on timeRepurpose content across multiple channels to maximize visibility and engagementTrack engagement and content performance metrics to identify growth opportunitiesResearch content trends, hooks, and topics relevant to audience growth and creator brandingCommunity Growth & Audience EngagementSupport growth initiatives for the Live Seller Community and educational platformHelp attract and engage new members, creators, and sellersResearch potential creators, collaborators, and community opportunitiesAssist with marketing funnels designed to convert followers into community membersMonitor community engagement and identify opportunities to improve participation and retentionCustomer Communication & SupportRespond to customer and community inquiries via chat and email across platforms such as TikTok, Whatnot, and KajabiMaintain timely, professional, and helpful communication with community members and customersTrack recurring questions and support requests to improve workflows and documentationLivestream & Operational SupportAssist with scheduling livestream sessions on platforms such as TikTok Live and WhatnotMaintain organized livestream schedules and operational coordination using tools such as HomebaseSupport logistics and coordination for livestream selling sessions and creator activitiesMarketing & Administrative OperationsCoordinate podcast scheduling and follow-up communicationSupport inventory and operational tracking related to e-commerce platformsMaintain organized internal records, spreadsheets, and documentationAssist with ongoing marketing initiatives and operational support tasksSOPs & Process ImprovementDocument recurring workflows and processes into SOPs and checklistsIdentify opportunities to improve organization, efficiency, and executionResearch tools and systems that can help automate repetitive workflowsWhat Makes You a Great FitYou are highly organized and execution-focusedYou enjoy working across social media, marketing, and creator-focused environmentsYou understand how online personal brands grow and engage audiencesYou are proactive and capable of managing multiple moving pieces independentlyYou pay close attention to detail and follow-throughYou are curious, adaptable, and comfortable in fast-moving environmentsRequired Experience & SkillsExperience using social media platforms such as TikTok, LinkedIn, Facebook, Instagram, or XExperience managing content calendars and publishing workflowsBasic understanding of content marketing and audience growthStrong organizational and multitasking skillsExperience working with Google Sheets or Microsoft ExcelStrong written English communication skillsAbility to work independently in a remote environmentReliable internet connection and professional remote work setupPreferred ExperienceExperience supporting creators, founders, or personal brandsFamiliarity with online communities or membership platforms such as KajabiExperience supporting e-commerce or online selling businessesFamiliarity with TikTok Live, Whatnot, or livestream commerce platformsExperience documenting SOPs and operational workflowsExposure to customer support or community engagement environmentsWhat a Typical Day Looks LikeA Marketing Assistant’s day revolves around keeping content, community, and marketing operations organized and moving consistently. You will:Schedule and coordinate social media content across multiple platformsMonitor engagement and assist with community interactionsSupport livestream scheduling and operational coordinationRespond to customer or community inquiries professionally and promptlyUpdate tracking sheets, documentation, and marketing workflowsResearch trends, creators, and growth opportunitiesAssist with ongoing marketing and administrative tasks as neededIn short: you help keep the brand visible, organized, and growing across content, community, and operational workflows.What Success Looks LikeWithin the first few months, you will:Maintain consistent and organized social media posting workflowsHelp improve audience engagement and community growthSupport the growth of the founder’s personal brand and online visibilityDeliver timely and professional customer communicationImprove internal organization through documentation and process improvementsInterview ProcessInitial Screening Interview (Pavago)Client InterviewFinal Decision
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