WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.Job DescriptionThe Site CSR is primarily responsible for making outbound calls to and accepting inbound calls from healthcare providers to answer questions about the requirement to participate, assistance with registration and login, assessment completion and questions regarding scoring results.QualificationsMust have an active PRC License2 years Bedside / Clinical experiencePreferably with 6 months BPO Healthcare Account experienceExcellent Communication skillsAdditional InformationBenefits and Company Perks:• Structured career path• Growing and expanding team – more internal career progression opportunities for all• Safe work environment• Free HMO Coverage from Day 1, including your dependents• Skills Training opportunities• Paid Leaves• Annual appraisal

Healthcare Specialist (PHRN) - Metro Manila

Emma

Responsibilities

Skills wanted:

Language(s) required:

About WNS Global Services:

www.wns.com/

Admin access needed