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At Relatient, we help healthcare organizations optimize patient access through AI-powered workflows, real-time automation, and flexible access tools. We are trusted by over 50,000 providers to modernize the patient experience and have been recognized by Forbes and Deloitte for our innovative and inclusive culture.We’re seeking a Project Manager (Client Operations Manager) to join our team. In this role, you will serve as a strategic partner to clients, leading implementation projects, managing cross-functional teams, and ensuring successful adoption of Relatient solutions that improve patient access and operational efficiency.Your Role at Relatient:Lead implementation projects, manage cross-functional teams, and ensure successful adoption of Relatient solutions that improve patient access and operational efficiency.How You’ll Make an Impact:Lead end-to-end implementation of Relatient solutions, ensuring successful delivery aligned to defined project scope, timelines, and client objectives.Provide clear visibility into project status, including milestones, risks, dependencies, and timelines to both internal stakeholders and clients.Serve as a trusted advisor to clients by identifying process improvements, recommending solution designs, and maximizing value related to patient access and operational outcomes.Collaborate cross-functionally with distributed teams to resolve complex implementation challenges and drive timely resolution.Contribute to continuous improvement by helping develop processes, tools, and best practices that enhance team performance and operational efficiency.What You Bring:Bachelor’s degree or equivalent practical experience3+ years of project management experience in healthcare, information technology, or SaaS environmentsExperience managing multiple concurrent projects and meeting deadlines in dynamic environmentsKnowledge of project management methodologies (e.g., PMI frameworks)Strong organizational, problem-solving, and communication skillsAbility to influence internal and external stakeholders to drive successful outcomesProficiency in Microsoft Office tools (Excel, Word, PowerPoint)Experience with Salesforce and SQL is a plusMindsets That Matter:We always look for ways to grow and take pride in what we do. You'll thrive here if you: Act with purpose, focus, and accountabilityCollaborate across teams and communicate clearlyKeep innovating and automate what slows you downTravel Requirements:Traveling up to 20% may be required.Pay & Perks:The salary range for this role is $70,000-$95,000. Final compensation depends on experience, skills, and location.Benefits Include (US):Medical, dental, and vision coverageCompany-paid life and disability insuranceHSA with employer contributionsEmployee Assistance Program (EAP)401(k) with company matchUnlimited PTO, 10 paid holidays, and paid parental leaveEqual Opportunity at Relatient: We’re building a team as diverse as the communities we serve. Relatient is proud to be an equal opportunity employer. If you need accommodation during the application process, just let us know.Ready to Join Relatient? If you’re looking for work that matters and a team that makes it count, we'd love to hear from you!To join our team, you must live in one of the following states where we’re authorized to hire: Alabama, Arkansas, Florida, Georgia, Indiana, Kentucky, Missouri, New Jersey, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, and Texas.
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