Partner Operations Manager at Marqeta | Torre
Partner Operations Manager
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Marqeta

Partner Operations Manager

Marqeta
Posted by
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Full-time

Legal agreement: Employment

Compensation
USD50k - 80k/year
Non-negotiable
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Hybrid (United States)
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Posted over 5 years ago

Requirements and responsibilities

• This role will focus on BIN Management for all of Marqeta’s programs and optimizing the support provided by Partner Operations throughout Marqeta and with our external partners. This role requires a dynamic professional that is extremely detail oriented and takes initiative to engage cross-functionally. You have an opportunity for tremendous impact as we scale the business. • Partner Operations and Process: • Manage, organize and track all numeric related requests with our network and issuer partners, including but not limited to data analysis, prioritization and submissions • Provide thought leadership on optimizing numeric usage and operations • Manage, combine and prioritize POM support tickets as assigned • Provide support for POM team members in connection with banks, networks and/or other partners (issuer/network coordination, numerics installation and configurations) • Manage BIN system of record to ensure consistency with partner data • Gather, organize and present KPI data on partners numerics • Update and maintain POM document repository, assist with training documentation that can be leveraged across Marqeta • Ability to throttle overall strategic Partner initiatives with daily issues/escalations • Develop and drive new/improved processes to enable POM to efficiently grow partnerships and streamline communication • Ensure Marqeta is staying ahead in the industry and with our competition to continue to drive revenue opportunities. This involves cross-functional collaboration with key stakeholders to unlock new verticals and Marqeta specific features
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