Customer Education Lead at Gusto | Torre
Customer Education Lead
Report
Gusto

Customer Education Lead

Gusto
Posted by
Diana Vargas
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Full-time

Legal agreement: Employment

Compensation
USD40k - 84k/year
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Hybrid (United States)
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Posted over 5 years ago

Requirements and responsibilities

• Lead our Customer Education team • Build a creative and innovative culture, and a passion for providing exceptional customer experience • Develop and execute a training and education strategy that enables our customers to ramp quickly, realize value from our product, and get help to their most pressing needs • Define and drive metrics for product adoption and engagement • Work closely and partner with internal teams (CX, Marketing, Sales, Product) to align priorities, collaborate on training and education initiatives, and communicate the long-term plan and ongoing progress • Get your hands dirty and troubleshoot any issue that arises
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