Customer Education Lead

Gusto

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Full-time

Legal agreement: Employment

Compensation

USD40k - 84k/year

Hybrid (United States)

Posted over 5 years ago

• Lead our Customer Education team • Build a creative and innovative culture, and a passion for providing exceptional customer experience • Develop and execute a training and education strategy that enables our customers to ramp quickly, realize value from our product, and get help to their most pressing needs • Define and drive metrics for product adoption and engagement • Work closely and partner with internal teams (CX, Marketing, Sales, Product) to align priorities, collaborate on training and education initiatives, and communicate the long-term plan and ongoing progress • Get your hands dirty and troubleshoot any issue that arises

About Gusto:

Our mission is to grow the small business economy 🤝 Trusted by 400K+ businesses with HR, payroll, benefits, 401(k)s, and more. Licensing details: https://gusto.com/about/licenses

Reputation:

Signalers: 34

www.gusto.com/

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Customer Education Lead

Responsibilities

Skills wanted:

Language(s) required:

Joshua Reeves

About Gusto:

www.gusto.com/

Admin access needed