Application Specialist I at Anatomage, Inc. | Torre

Application Specialist I

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Full-time

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

location_on
Santa Clara, CA
Posted about 3 years ago

Responsibilities


Anatomage is a world-leading health care technology company that offers 3D medical imaging software and hardware for diagnosis, treatment planning, customized surgical devices, and anatomy education in both the dental and medical industries. Anatomage has been financially robust and growing for 18 consecutive years and is a market leader setting the industry standard. Anatomage offers the world’s first and only life-sized virtual dissection table. As an Application Specialist, you will primarily be working on customer engagement and experience within the Anatomage Table team. You will train customers, both virtually and in-person on the Anatomage Table, answer customers inquiries and support questions, and gather helpful customer feedback to improve the quality of our products. This role also involves working on other in-office projects where they will contribute to software content creation and testing, video creation for our Anatomage eBooks, and other projects that may arise surrounding the Anatomage Table. Responsibilities: - Product training and demonstrations - Develop product contents and activities for customers - Diagnose and resolve software and hardware support issues - Provide on-call product support for US customers in Pacific, Alaska, and Hawaii time zones - Project research and development as needed - Present team accomplishments and progress