Executive Assistant / Office Manager at Brothers In Arms Tree Services | Torre
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Executive Assistant / Office Manager

You'll drive efficiency and growth by optimizing operations and enhancing customer experience.
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Full-time

Legal agreement: Employment

Compensation
USD8 - 11/hour
Negotiable
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Remote (for Colombia residents)
Remote (for Argentina residents)
Remote (for Peru residents)
Remote (for Chile residents)
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Visa sponsorship: No
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Posted 1 day ago

Requirements and responsibilities


Customer Communication: - Answer incoming calls, texts, and emails professionally. - Serve as the first point of contact for new customers and existing customers. - Schedule tree service estimates for the sales/estimating team. - Confirm estimate appointments with customers. - Route technical questions to the correct estimator, crew leader, or operations specialist. - Follow up with customers who have requested estimates but have not yet approved or scheduled work. Data Management: - Keep customer information, job notes, and appointments updated inside our CRM. - Organize office documents, customer records, company forms, and Google Drive files. - Maintain trackers for vehicle registrations, trailer registrations, insurance documents, and renewal dates. Administrative Support: - Help manage the owner’s calendar, reminders, and daily priorities. - Help create and update company SOPs, checklists, and office processes. - Track important business deadlines and make sure follow-ups are completed. - Help organize employee onboarding paperwork and make sure required forms are completed. - Assist with basic business development tasks, research, reporting, and administrative projects. Team Collaboration and System Improvement: - Communicate clearly with internal team members so information does not get lost. - Help build systems that make the company more organized, efficient, and easier to manage.
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