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Surfline operates one of the world's largest coastal camera networks, delivering real-time surf intelligence to millions of users daily. As Camera Installations Manager for the Southeast US, you will own the growth and reliability of our camera and weather station infrastructure across one of the fastest-expanding regions in our network.The Southeast is a demanding place to run coastal infrastructure. Heat, humidity and salt air work against every piece of hardware we deploy, summer storms and lightning take sites offline without warning, and hurricane season can put an entire coastline out at once. Installation quality and speed of recovery directly determine uptime and the experience of every surfer checking their local break.This role is weighted toward expansion. Your primary measure is new cameras delivered and live, and the biggest lever you have is other people: you will build and direct the contractor network that carries out the physical work, stepping into the field yourself for the complex, high-priority or time-sensitive jobs. Alongside that you will own the reliability of your region, which matters most between June and November.Under Surfline's "Work from Anywhere" policy, this role can be based anywhere on the Florida coast, ideally within reach of Central Florida, with travel required from time to time.What You’ll DoOwn regional expansion performance: new camera installations delivered, live and generating value, consistently month to month rather than in burstsBuild, grow and direct a contractor network across the Southeast, from sourcing and vetting through onboarding, briefing and quality controlProvide technical direction and quality control across all installation and maintenance work, ensuring strong execution without reworkScope sites properly before anyone travels: power, connectivity options, mounting, line of sight, host access and permissionsPrepare and configure hardware ahead of every install, including cameras, routers, edge devices and off-grid solar where a site has no mains powerStep into the field yourself for complex, high-priority or time-sensitive installations and repairs, demonstrating your expertise throughoutServe as the primary technical authority for camera and weather station systems in your regionPerform advanced troubleshooting across networking, ISP connectivity, power systems and line-of-sight challengesSupport remote diagnostics and respond to service issues with urgency to minimise downtimeLead hurricane season readiness and recovery across the region: preparation, damage assessment and getting cameras back online quicklyOwn the accuracy of the data captured at the point of install, including serial numbers, location and elevation, connectivity details, access credentials and photographs. What is recorded at install is what the whole company relies on afterwardsMaintain clear, accurate and thorough documentation across all Cam Ops systemsManage the regional cleaning schedule and meet our cleanliness standardAct as the day to day relationship for camera hosts in your region, and treat those relationships as long-term assetsSupport our acquisition team with site feasibility assessments, so we know what is deliverable before we commit to itPartner with cross-functional teams to resolve camera-related issues and improve overall system performanceCollaborate with Camera Operations peers globally to meet and exceed regional goalsBring improvements back to the tools you work in. Requests from the people doing the work get built, and we expect you to make themWhat We’re Looking ForExperience coordinating or overseeing physical work delivered by third parties to schedule and to standard. This is the core of the role4+ years of relevant technical field experience with IP cameras, networking, ISP troubleshooting or similar infrastructureStrong understanding of IP networking fundamentals, line of sight and remote diagnosticsConfident scoping sites, including power and connectivity options across fixed line, cellular and satelliteHighly organized with strong operational discipline, particularly in record keepingClear communicator who can represent Surfline standards in the field and with hostsValid driver's license, reliable transportation, and the ability to travel across the regionSelf-starter who thrives both independently and within a distributed global teamYou May Also HaveExperience installing and terminating Cat5/6 structured cabling to industry standards (BICSI a plus)Experience installing and maintaining off-grid solar systems (NABCEP or similar a plus)Experience working through hurricane season on coastal infrastructureExperience with IP camera platforms such as Axis, UNV or Dahua, and related softwareA habit of automating your own repetitive work, and curiosity about how AI tooling can helpSpanish language proficiencyPassion for ocean-based activities and an instinct for what makes a great camera experienceAbout SurflineMillions of people around the world depend on Surfline’s products to enrich their experiences in and around the ocean. Since 1985, our company has connected people with the ocean. Starting with surfers and expanding to offshore cruisers, anglers and a myriad of other ocean enthusiasts, we’ve made it our mission to deliver peak maritime experiences. We provide those who work and play in the ocean with all the advanced tools, personalized insights and immersive content to make their lives better -- supplying them with the information they need to make smarter decisions, seek out new experiences and gain valuable knowledge.We are dedicated to bringing people together across the globe, and we champion and encourage those who bring different perspectives, ideas, and creativity. At Surfline, we recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, gender identity, gender expression, age, veteran status, and any other protected status.
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