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Requirements and responsibilities
We are looking for a Technical Success Manager to serve as the primary technical partner for our customers. In this role, you’ll bridge the gap between high-level strategy and hands-on execution, helping enterprise clients adopt our platform, mitigate risks, and achieve long-term success.Why You’ll Love This RoleImpact-Driven: You’ll own a portfolio of customers, acting as their trusted technical advisor and translating their goals into reality.AI-Focused: Tap into your foundational understanding of AI/ML technologies to optimize client outcomes.Collaborative Culture: Work cross-functionally with Sales, Support, Product, and Engineering to solve hard problems and influence our product roadmap.Who You AreA master of ambiguity who loves building the path forward.An owner at heart with a strong bias for action.A high-trust collaborator who values transparency, feedback, and growth.If you have a background in Customer Success, Technical Account Management, or Solutions Engineering and want to make a massive impact, we’d love to see your application!
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