Software Customer Support Specialist (Level 2) at Alexander Technology Group | Torre
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Software Customer Support Specialist (Level 2)

You'll resolve complex technical challenges, directly impacting customer success in a remote environment.
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Full-time

Legal agreement: Employment

Compensation
USD70k - 90k/year
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Remote (anywhere)
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Shared by
Emma of Torre.ai
10 days ago

Requirements and responsibilities


We're partnering with a growing software company looking for a Customer Support Specialist with 3+ years of experience supporting complex software applications.This is a great opportunity for someone who enjoys solving complex technical issues while working directly with customers in a fully remote environment.What we're looking for:Experience supporting CMMS, MES, or EAM or similar business applicationsStrong troubleshooting and customer support skillsSQL knowledgeUnderstanding of APIs and integrationsExperience creating or supporting basic reportingComfortable working within a ticketing queue environmentStrong technical aptitude and ability to learn new software quicklyInterested or know someone who might be a fit? Send me a message.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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