Brand Reputation Support (Flexible Hours) at ProtopVA

Summary 📢 Brand Reputation Support (Flexible Hours) • Hourly Rate: $3–$4 USD • Schedule: Flexible hours (availability between 9:00 AM – 5:00 PM CT) 🏢 About the Role We’re looking for an Entry-Level Brand Reputation Support team member to assist with maintaining and improving our online brand presence. This role is ideal for someone organized, detail-oriented, and comfortable using ChatGPT and AI tools to help draft responses and support brand reputation strategies. You’ll work closely with leadership and follow clear guidelines to ensure consistent and professional brand communication. 🎯 Key Responsibilities • Monitor brand mentions, comments, and reviews across online platforms • Assist in drafting professional responses to reviews, messages, and comments • Use ChatGPT and AI tools to help create response drafts and strategy ideas • Flag sensitive or high-risk feedback for escalation • Track common feedback trends and summarize findings • Follow brand voice, tone, and response guidelines • Maintain basic tracking and reporting 🛠️ Requirements • Strong written English communication skills • Comfortable using ChatGPT or similar AI tools • Basic familiarity with social media and online platforms • Reliable, organized, and responsive • Able to be available within 9:00 AM – 5:00 PM CT 🌱 Nice to Have (Not Required) • Customer service or online support experience • Experience responding to reviews or social media comments • Basic documentation or reporting skills 🚀 What We Offer • Flexible working hours within the stated time window • Structured guidance and support • Long-term collaboration potential 📌 How to Apply Please submit a brief proposal describing your relevant experience. You may also attach your résumé

Brand Reputation Support (Flexible Hours)

Responsibilities

Skills wanted:

Language(s) required:

ProtopVA

ProtopVA

About ProtopVA:

mission:

protopva.com/

Admin access needed