Customer Success Consultant – Tiger Team

Granicus

Emma

You'll guide clients to seamless solution adoption, driving meaningful government-resident connections globally.

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Full-time

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Hybrid (Costa Rica)

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24 days ago

Guide a dedicated portfolio of clients through their post-implementation journey, ensuring seamless adoption of GXC solutions. Conduct high-value discovery conversations tied to executive priorities and revenue goals. Collaborate with Sales to develop territory expansion plans and coordinate customer outreach. Identify, document, and forecast expansion opportunities to meet strategic objectives. Represent Granicus as a subject-matter expert at webinars and events.

Proficient

CRM tools

Customer portfolio management

Customer success management

Data analysis

Documentation

Forecasting

Opportunity identification

webinars

About Granicus:

At Granicus, our mission is to help better engage government and the people they serve. Join our team and be a part of something exceptional. With more than 2,000 employees across the globe supporting more than 7,000 public sector organizations, Granicus is a trusted partner for governments to make meaningful connections. Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

mission:

Transform your customer experience with solutions to better connect, engage, and serve your constituents.

Reputation:

Jobs posted: 3

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