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Posted 21 days ago
Requirements and responsibilities
We are looking for a Patient Scheduler to join our growing team at The Coordinators. You will be working with our client in the Dental industry in a fully remote capacity. If you are passionate about discovering your potential, this is the heart of what we do. In this role, you will support a dental practice by handling patient communication, administrative coordination, and system-based tasks using Dentrix. You will assist with scheduling, patient follow-ups, and general front-office support. The ideal candidate has prior dental experience, is fully bilingual (English/Spanish), speaks clear, neutral English without a noticeable accent, and is confident in navigating dental software systems. This is a part-time position with the opportunity to grow based on performance.
Responsibilities:
- Answer and manage incoming patient calls with professionalism and empathy.
- Handle inbound and outbound patient communication professionally and clearly.
- Support scheduling and appointment coordination.
- Work within Dentrix to manage patient records and administrative updates.
- Assist with patient follow-ups and confirmations.
- Maintain organized and accurate documentation within the system.
- Support general administrative workflows for the dental office.
- Conduct outbound cold calls.
- Assist with insurance verification processes.
Requirements and Qualifications:
- Prior dental office experience (required).
- Experience using Dentrix (required).
- Fully bilingual in English and Spanish.
- Clear, neutral spoken English with no noticeable accent.
- Strong written communication skills.
- Highly organized and detail-oriented.
- Comfortable handling patient conversations professionally.
- Able to work independently in a remote setting.
- Reliable home office setup with strong internet connection.
Location:
- Remote.
Weekly Hours:
- 20 hours weekly.
Schedule:
- Within 8 AM – 5 PM EST.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)