About the roleSpade is looking for a customer service specialist. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.Your day-to-dayInbound and outbound callingSetting appointmentsPerforming presentations to members of unions that request our benefitsBasic computer knowledgeCompleting the necessary paperworkQuality controlLeadership developmentWhat we offerWeekly advances and bonuses ($55K first year average income)Long-term career progressionFlexible work hoursRemote work from home optionResidual IncomeFull health benefitsHands-on 1-on-1 trainingAll-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas)Full BenefitsMinimum qualificationsStrong communication skillsTime management skills18+ years of ageMust pass a background checkHigh school diploma (higher education preferred but not required)Customer service and/or retail experience preferred but not requiredInterview processIn the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing.

Remote Customer Service Manager

Emma

Responsibilities

Skills wanted:

Language(s) required:

About Spade Recruiting:

mission:

spaderecruiting.com

Admin access needed