You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Shared by 
about 1 month ago
Requirements and responsibilities
About FeatheryFeathery automates data intake workflows for enterprise companies across financial services, including insurance and wealth management. Customers use Feathery to power mission-critical workflows like underwriting, client onboarding, account openings, and more.With rapid revenue growth and increasing enterprise adoption, we’re scaling our go-to-market team to deepen relationships with our most strategic customers and expand our footprint within key accounts.Why We’re HiringAs Feathery grows, our largest customers are expanding their usage across workflows, teams, and business units.We’re hiring a Strategic Account Manager to own and grow our most important enterprise relationships. This role is ideal for someone who thrives in complex account environments, enjoys building executive relationships, and can drive both retention and expansion in a consultative, high-touch setting.You’ll play a key role in shaping how we manage and grow enterprise accounts, while directly influencing revenue and long-term customer success.About the RoleThis is a high-ownership role that blends:Strategic account management and relationship ownershipRevenue growth through expansion and renewalsCross-functional collaboration with Solutions Engineering, Product, and LeadershipCustomer strategy, planning, and executionYou’ll act as the quarterback for your accounts — ensuring customers achieve meaningful outcomes while identifying opportunities to expand Feathery’s impact across their organization.What You’ll DoAccount Ownership & GrowthOwn a portfolio of strategic enterprise accounts, with responsibility for retention, expansion, and overall successIdentify and drive expansion opportunities across workflows, teams, integrations, and business unitsLead renewal and commercial conversations, including pricing, contract negotiations, and multi-year agreementsAccurately forecast expansion and renewal revenue within your accountsExecutive Relationship ManagementBuild and maintain strong relationships with executive stakeholders across business, operations, and technologyAct as a trusted advisor, aligning Feathery’s capabilities to customer goals and strategic initiativesMaintain a deep understanding of customer environments, workflows, and prioritiesCustomer Strategy & CollaborationDevelop and execute account plans aligned with customer outcomes and Feathery’s growth strategyPartner closely with Solutions Engineering to ensure successful onboarding, adoption, and value realizationCollaborate with Product and Engineering to represent the voice of the customer and influence roadmap prioritiesSupport key customers at industry events, conferences, and on-site engagements (quarterly travel expected)Cross-Functional LeadershipWork across Sales, Solutions Engineering, Product, and Leadership to drive account successHelp define and scale Feathery’s enterprise account management motion and best practicesContribute to strategic initiatives that improve customer retention and expansionAbout You7+ years of experience in enterprise SaaS sales, account management, or strategic account rolesProven track record of growing enterprise accounts through expansion and renewalsExperience managing complex, multi-stakeholder organizationsStrong executive presence and ability to build trust with senior stakeholdersExperience closing and expanding $100k–$1M+ ARR deals, including multi-year agreementsStrategic thinker with the ability to connect customer outcomes to commercial opportunitiesHighly collaborative and comfortable working cross-functionallyStrong problem-solving skills with a focus on delivering measurable business impactBuilder mindset with excitement to help define and scale a new functionBonusExperience in financial services (insurance or wealth management)Experience supporting enterprise customers in regulated industriesFamiliarity with workflow automation, integrations, or data platformsExperience in a high-growth B2B SaaS environmentWhat We OfferCompetitive compensation and equityHRA health planUnlimited PTORetirement: 401(k) planA supportive, low-ego team that values ownership and growthCompany offsites to connect and rechargeIf you’re excited about building deep customer partnerships and driving meaningful expansion within enterprise accounts — we’d love to meet you.Feathery is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other legally protected characteristic. We’re committed to building an inclusive team and provide reasonable accommodations upon request.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)