Customer Service at Gradowski & Company | Torre
Customer Service
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Gradowski & Company

Customer Service

Gradowski & Company
Posted by
J
Emma
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Full-time

Legal agreement: Employment

Base compensation
USD40k - 150k/year

+ Bonuses (up to 15% of base compensation)

+ Health insurance

+ Overtime ( USD15 /hour)

Negotiable
location_on
Remote (for USA residents)
Posted 4 months ago

Responsibilities

Customer Service Responsibilities: - Respond to customer inquiries via phone, email, chat, or in person. - Provide accurate information about products, services, policies, and procedures. - Resolve customer complaints and issues promptly and professionally. - Process orders, payments, returns, refunds, and account updates as required. - Maintain accurate records of customer interactions and transactions. - Escalate complex issues to the appropriate department when necessary. - Follow up with customers to ensure issues have been resolved satisfactorily.
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