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about 15 hours ago
Requirements and responsibilities
VA Audits works with Virtual Assistant agencies to identify, understand, and recover clients who have previously canceled or discontinued service. Our mission is to help businesses find better staffing solutions while helping quality agencies improve retention and client success.We are seeking ambitious, highly motivated Reactivation Specialists to engage former clients who have canceled virtual assistant services and help them find a successful path forward.This is not a traditional appointment-setting role. It is a consultative sales position that combines discovery, problem-solving, relationship building, and closing skills.You will work with leads that have already expressed interest, responded to outreach, completed questionnaires, or otherwise engaged with our automated reactivation campaigns. Your role is to uncover what went wrong, identify whether the issue can be solved, and help guide the client toward the best available solution.ResponsibilitiesContact former clients through phone, email, text, and other communication channelsConduct discovery conversations to understand why prior virtual assistant relationships endedIdentify obstacles, objections, and root causes behind client churnEducate prospects on potential solutions and best practicesConsult clients toward the most appropriate staffing solutionFacilitate reactivation opportunities with partner agenciesFollow up consistently and professionally throughout the decision-making processMaintain accurate records and notes within company systemsCollaborate with leadership to improve scripts, processes, and client outcomesContribute ideas and feedback in a fast-moving startup environmentWho Will Thrive In This RoleFormer appointment setters looking to earn more through performanceClosers who enjoy consultative conversations rather than hard sellingRecruiters, account managers, or customer success professionals with strong people skillsEntrepreneurs and self-starters who prefer autonomy over micromanagementIndividuals comfortable working in a commission-based environmentQualificationsExcellent spoken and written EnglishStrong communication and active listening skillsAbility to build trust quickly with prospectsConfidence handling objections and difficult conversationsStrong follow-up habits and personal accountabilityComfortable working independently in a remote environmentAbility to learn quickly and adapt to changing processesWhy Join VA Audits?Unlimited earning potentialFlexible scheduleAccess to warm opportunities, not cold prospectingDirect impact on company growth and client successStartup culture where exceptional talent is recognized and rewardedIf you are interested, DM me here with your resume.
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