Associate Manager - Technical Advisor at Sutherland | Torre

Associate Manager - Technical Advisor

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Full-time

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Remote (for India residents)
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about 10 hours ago

Responsibilities


Company DescriptionAt Sutherland we are a group of energetic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Job DescriptionJob Description;Document and validate customers’ requirements and map to Project functionality.Creating a system blueprint and dataflow diagram for each projectConduct consulting sessions (on the phone and in-person) to ensure technical readiness of the solution for productionAttend internal project meetings and provide status on progress of activities and deliverables. • Ensure infrastructure meets technical specifications and best practicesBe a "go-to" resource for specific functional areas for both internal and external usersSQL scripting to meet customer needsDocument solutions and contribute to a solutions repositoryDocument best practices and share with the PracticeContribute to internal knowledge share; review posted feedback on a continuous basis, and respond to questions • Participate in Continuing Education sessionsComplete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product releaseQualificationsQualifications:• Bachelor's Degree Or any combination of education and experience would provide the required qualifications for the position.Experience:Required:8+ years of experience in healthcare IT in a technical role -- preferably SQL DBA (8+ years exp)Experience with software in a SaaS / Cloud computing environment. Knowledge, Skills, & Abilities:Ability to read and understand a technical specification from a vendor.Ability to analyze vendor feedback and determine root causes and next steps. • Industry certification in networking, SQL, AWS/Azure, etc.Experience with software in a SaaS / Cloud computing environment.Customer relationship acumen.Ability to engage with multiple projects & customers at the same time and manage priorities.Excellent organization, communication, and collaboration skills.Ability to lead and facilitate customer workshops and sessions.Superior technology and troubleshooting skills.Ability and willingness to travel to customer sites as needed.