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We're BlueCat—a Great Place to Work for good reason. Our team solves critical network challenges for some of the world's largest organizations. In simple terms, we manage the systems that keep networks running smoothly, securely, and reliably—the backbone infrastructure that powers digital transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage, secure, and optimize their networks.BlueCat helps the world’s largest enterprises modernize and secure their foundational network infrastructure through intelligent DNS, DHCP, and IP Address Management (DDI) solutions. As organizations accelerate cloud adoption, automation initiatives, and digital transformation, BlueCat delivers the visibility, control, automation, and resiliency required to operate modern hybrid and multi-cloud environments at scale.We are seeking a consultative, customer-focused Sales Engineer to help enterprise organizations modernize their infrastructure operations through API-driven automation, AI-assisted operational intelligence, and integrated DDI solutions.This role goes far beyond traditional pre-sales engineering. You will serve as a trusted advisor to customers throughout the customer lifecycle — from discovery and evaluation through adoption, operational success, and expansion. You’ll collaborate closely with Sales, Product Management, Engineering, Professional Services, Customer Success, and GTM teams to help customers simplify operations, accelerate automation, improve security posture, and drive measurable business value.Whether you are a Network Engineer, Infrastructure Engineer, Systems Architect, Automation Engineer, or customer-facing technical consultant with strong networking and cloud expertise, we want to hear from you.What You’ll Do:Advise Customers on Infrastructure ModernizationLead consultative technical discovery sessions focused on infrastructure modernization, cloud transformation, operational automation, and resiliency initiativesAdvise enterprise customers on modern DDI architectures spanning hybrid, multi-cloud, and distributed environmentsHelp customers modernize legacy network services into API-driven, automated infrastructure platformsGuide customers on operational best practices for DNS, DHCP, IPAM, security integrations, automation, and orchestrationAlign technical recommendations to customer business priorities, operational outcomes, and strategic initiativesDeliver Business Value Through Technical EngagementsLead proof-of-value engagements focused on automation outcomes, operational efficiency, risk reduction, and infrastructure resiliencyDesign and position integrated solutions leveraging BlueCat technologies alongside cloud, security, orchestration, and integration platformsSupport customers with Infrastructure-as-Code strategies, automation frameworks, and API-driven integrationsDeliver technical workshops, executive presentations, and architecture reviews for both technical and business audiencesPartner with Customer Success and Professional Services teams to ensure successful transitions from evaluation through deployment, adoption, and expansionDrive Cross-Functional Collaboration and Market InfluenceCollaborate closely with Product Management, Engineering, Marketing, and GTM teams to influence product direction and customer engagement strategiesProvide customer feedback on automation capabilities, API usability, cloud integrations, orchestration workflows, and operational requirementsContribute to technical enablement content, architecture guidance, field best practices, and thought leadership initiativesParticipate in customer advisory engagements, webinars, strategic events, and industry conferencesHelp identify expansion opportunities and additional customer value across the broader BlueCat platform portfolioOperate Effectively in a Modern Customer Engagement ModelManage technical engagement activity and opportunity updates within Salesforce and collaboration platformsSupport customers through modern remote-first engagement models and be willing to travel when required while maintaining strong executive presence and customer relationshipsCollaborate effectively across distributed global teams and partner ecosystemsContinuously expand expertise in automation, AI-assisted operations, cloud networking, infrastructure intelligence, and modern enterprise architecturesWhat You Bring:Technical ExpertiseStrong understanding of enterprise networking, DNS, DHCP, IPAM, and network infrastructure operationsExperience supporting enterprise hybrid and multi-cloud environmentsExperience with:DNS, DHCP, and IP Address Management platformsAPI-driven infrastructure and automation frameworksInfrastructure-as-Code tools and orchestration technologiesCloud networking and hybrid infrastructure architecturesNetwork security and operational resiliency strategiesLinux/UNIX platforms and systems administrationScripting, automation, and systems integrationVirtualization and cloud-native technologiesFamiliarity with AI-assisted operations, infrastructure intelligence, operational analytics, and automation workflows is highly valuedExperience integrating infrastructure platforms with cloud providers, security tools, orchestration platforms, or IT operations ecosystems is preferredCustomer Engagement & Leadership SkillsStrong consultative advisory and relationship-building capabilitiesExcellent executive communication and presentation skills with the ability to simplify complex technical concepts for diverse audiencesProven ability to align technical solutions with customer business outcomes and strategic prioritiesStrong collaboration skills across Sales, Product, Engineering, Services,Customer Success, and GTM organizationsComfortable leading technical strategy discussions with architects, operations teams, and executive stakeholdersAbility to influence complex enterprise sales cycles through technical credibility and business alignmentExperience & Education3+ years of experience in sales engineering, infrastructure engineering, network engineering, systems engineering, technical consulting, or customer-facing architecture rolesExperience designing enterprise infrastructure solutions for networking, cloud, security, automation, or systems integration environmentsBachelor’s degree in Computer Science, Information Technology,Engineering, or related field — or equivalent practical experienceComfortable operating in a remote-first environment with moderate travel for strategic customer engagements and industry eventsIf you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.In addition, we offer a range of appealing perks, including:A Professional Development BudgetDedicated Wellness Days and Wellness WeekA Lifestyle Spending AccountAn Employee Recognition Program
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