Client Service Representative at 1840 & Company | Torre
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Client Service Representative

You'll drive growth and nurture client relationships, expanding product reach across LATAM.
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Full-time

Legal agreement: Employment

Compensation
USD7.5 - 7.5/hour
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Remote (for Colombia residents)
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Shared by
Emma of Torre.ai
2 months ago

Requirements and responsibilities


About the roleWe are looking for a motivated and driven Client Service Representative to join our team in LATAM. You’ll have excellent communication skills, the ability to work independently, and the capability to prioritize multiple tasks. You’ll be a self-starter comfortable working in a results-oriented environment and able to consistently meet and exceed sales targets.Working Hours11:00 AM – 8:00 PM EST9:00 AM – 6:00 PM ESTResponsibilitiesPromoting and selling the benefits of the COMPASS suite of products to subcontractors who are not familiar with our paid product.Developing, growing, and nurturing client relationships.Addressing all client inquiries on technical issues, processes, and fees.Responding to incoming and outgoing client calls and emails.External outreach to supporting educational and promotional campaigns.Leveraging client relations to gain new business, and providing client feedback to our internal teams to promote company growth.QualificationsExceptional level of written and verbal communication skillsA minimum of 2 years of experience in customer service and/or salesPrevious client-facing experience in construction or software as a service (SAAS) is a plus.Tech-savvy and able to learn, adapt, and effectively communicate new technologies.Highly organized and able to multi-task and prioritize multiple strategic initiatives.Entrepreneurial and go-getter attitude with a drive to disrupt the status quo.Proficiency in MS Office, G-Suite, web-based CRM (Salesforce).Previous Sales experience is considered an asset.About 1840 & Company1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide. Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance by working remotely from any location, while maximizing professional growth and earning potential.
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