Resource Innovations is seeking a Solutions Delivery Consultant to join our growing Government Services team. We are seeking a highly skilled and motivated Solutions Delivery Consultant with a strong background in data, reporting and analytics to join our dynamic team. As a Solutions Delivery Consultant you will serve on a cross-functional team, supporting reporting, workflow management, incentive processing, financial oversight, while supporting Program Managers in monitoring program performance and responding to ad hoc client needs.Duties and ResponsibilitiesOversee day-to-day program participation activities—including intake, application review, and incentive processing—in partnership with a team of program coordinators.Develop and maintain accurate, timely internal and external reports; ensure data accuracy and integrity.Identify opportunities to improve workflows, increase operational efficiency, and enhance the customer experience.Create and maintain procedural documentation to support Program Managers and program operations.Collaborate with cross-functional teams responsible for the program tracking system, customer service, and marketing.Support the program administrator with ad hoc client requests, as needed.Perform other duties as assigned.RequirementsMust be a U.S citizenIdeally located in the following: Ohio, Arizona, Indiana, Florida, or Pennsylvania.Bachelor’s degree in business, accounting, finance, or a related field preferred; relevant experience may substitute for a degree.2+ years of experience in program coordination, customer service, data analytics, and/or business operations.Strong Microsoft Office skills, especially Excel (pivot tables, formulas, and well-formatted charts and tables).Highly organized and self-motivated, with the ability to prioritize tasks and manage multiple responsibilities.Process-oriented, with experience drafting process flow diagrams.Ability to work independently, take ownership of tasks, and recommend improvements to reporting, tracking, and analysis processes.Interest in sustainability and a desire to make a meaningful environmental impact.Preferred skills, education and experience Experience in grant management or other utility programs is a plus. Experience integrating software into service offerings.Excellent writing, interpersonal, presentation, and analytical skills.Compensation & BenefitsResource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $55,000-$70,000. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location.At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings.Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required.The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.
5 months ago