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15 days ago
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Requirements and responsibilities
About OkendoWe believe happy customers make the best marketers.That's why we built Okendo – the customer marketing platform that creates stronger connections between consumers and the brands they love.Using Okendo, Shopify brands can grow faster and more efficiently by cultivating brand advocacy and maximizing lifetime value.Our unified platform and unique suite of products for Reviews, Referrals, Quizzes, Loyalty, and Surveys is trusted by 18,000+ Shopify brands to turn one-time shoppers into revenue-driving Superfans.Position SummaryAs an Account Executive on the Revenue team, you will manage the full sales cycle for mid-market and commercial prospects across the APAC region. You will run outbound prospecting campaigns, convert inbound leads into demos, and apply Okendo's Value Selling methodology to meet and exceed your sales targets. Working closely with the APAC Market Lead and broader Go-To-Market team, you'll build and close a pipeline of qualified deals — becoming a product expert and a trusted advisor to eCommerce brands throughout the region.Tech stack: HubSpot, Shopify, Linkedin Sales NavigatorHow you'll create impact:Achieve Sales TargetsOwn a quarterly ARR sales quota for new business across the APAC regionDeliver consistent target attainment across months and quartersManage and close both inbound opportunities and self-sourced dealsPractice Okendo Value Selling (OVS)Master and apply Okendo's Value Selling methodology to progress qualified prospects through the sales process and convert them into new customersConduct thorough discovery to understand a merchant's pain points, strategic goals, and eCommerce stackDeliver tailored, goal-oriented product demonstrations that connect Okendo's capabilities to each prospect's specific objectivesSource and Build PipelineProactively generate new opportunities through outbound prospecting, event attendance, partner referrals, and industry networkingAttend industry events and conferences across the APAC region; represent Okendo in a consultative, brand-appropriate mannerMaintain the balance of prospecting and pipeline progression to minimize channel dependencyNegotiate and CloseLead contract and commercial negotiations with prospective customers, ensuring favorable terms while focusing on long-term partnershipsCollaborate with sales leadership on complex or high-value dealsSupport Actionable Sales ReportingMaintain impeccable CRM hygiene in HubSpot, ensuring all prospect data is accurately captured for effective forecastingParticipate in regular pipeline reviews and contribute to accurate weekly, monthly, and quarterly reportingCross-functional CollaborationWork closely with marketing, customer success, and onboarding teams to ensure seamless handoffs and a best-in-class customer experienceShare market feedback and competitive insights with product and marketing stakeholdersStay Current on the MarketContinuously develop knowledge of the eCommerce and Shopify ecosystem, key competitor positioning, and industry trendsUse competitive intelligence to effectively position Okendo in every conversationWhat we need from you:3+ years of experience in a Sales Assistant, BDR or Account Executive role in SaaS or technology salesProven track record of meeting or exceeding quota in a full-cycle sales roleStructured and diligent in managing opportunities end-to-end through the deal cycleStrong communication and listening skills; able to build rapport with decision-makers and champions alikeSkilled at understanding a merchant's pain points and translating them into a compelling, tailored Okendo solutionComfortable attending industry events, conferences, and strategic activations; willing to travel within the APAC region as neededSolid understanding of CRM best practices; data integrity and accurate forecasting are non-negotiablePreferred: Familiarity with HubSpotPreferred: Experience in the Shopify ecosystem (Shopify, Klaviyo, Gorgias, or similar eCommerce tools)1-Month SuccessYou have educated yourself on the eCommerce industry and familiarized yourself with the brands and platforms Okendo partners withYou are certified as an Okendo Product Expert — the foundational knowledge essential to your success in salesYou have completed the onboarding program, shadowed sales calls, and can articulate Okendo's core value proposition independentlyYou have integrated into the Australian and broader APAC team and begun collaborating with global colleaguesYou understand the sales unit's current projects and campaigns and are beginning to support active pipeline6-Month SuccessYou have been independently managing your full sales cycle for 3+ months and are tracking toward quota attainmentYou are consistently generating new pipeline through both inbound and outbound activitiesYou require less support from management on deal decisions and trust your own judgment in negotiationsYou have a clear picture of the APAC competitive landscape and are using it to sharpen your positioning in the field1-Year SuccessYou are consistently meeting or exceeding your quarterly quota and are recognized as a reliable contributor to APAC revenueYou are vocal in leading and contributing to sales enablement materials and process improvementsYou act as a subject matter expert for customers, peers, and cross-functional teams at OkendoYou own tactical and strategic projects in the APAC region in close collaboration with the Market Lead and SMB Sales ManagerBased on performance, you are on a clear path toward Senior Account Executive, with potential to take ownership of our most valuable enterprise opportunities in the regionWhy Okendo?It's not often in your career that you have the personal opportunity to make a massive impact on an entire region and help a high-growth company reach its next stage. The APAC team is engaged, collaborative, and continuously growing — and we're looking for someone to help take us further. We want someone who is smart, talented, and works hard, but is equally excited to join a culture of deep team collaboration. Compensation is competitive, with a base salary plus uncapped commission. If this sounds like you — we'd love to hear from you.
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