Borusg Sr. ServiceNow Developer at AWS America | Torre
Borusg Sr. ServiceNow Developer
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AWS America

Borusg Sr. ServiceNow Developer

AWS America
Emma
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You'll modernize critical platforms, enhancing self-service and driving impactful digital transformation.
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Freelance
Recurrent
Compensation USD90/hour
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Remote (for United States residents)
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Emma of Torre.ai
 about 10 hours ago

Requirements and responsibilities

The University System of Georgia is seeking an experienced Senior ServiceNow Developer to support and enhance its current ServiceNow platform while contributing to future platform modernization and re-implementation initiatives.This role requires a highly motivated ServiceNow professional with strong development, administration, implementation, integration, and platform optimization experience.Required Experience3+ years of hands-on ServiceNow Development and AdministrationDirect participation in ServiceNow implementation, migration, rollout, or major module deployment projectsStrong ServiceNow ITSM experience: Incident Management, Problem Management, Change Management, Knowledge Management, Service Catalog / Request ManagementStrong ServiceNow CSM (Customer Service Management) experienceExperience with HRSD and CMDBService Portal and Employee Center development experienceService Catalog design and enhancementServiceNow Reporting and Dashboard developmentKnowledge Base administration and governanceStrong understanding of: Client Scripts, Business Rules, UI Policies, Workflows, Flow Designer, REST/SOAP Integrations, ServiceNow Best PracticesITIL, Change Management, and Continuous Improvement experienceKey ResponsibilitiesDevelop, configure, test, and deploy ServiceNow solutionsExecute backlog items and platform enhancementsEnhance self-service capabilities through Employee Center and Service PortalCreate and maintain Service Catalog items and workflowsDesign and support integrations with third-party business systemsBuild reports, dashboards, and operational metricsCreate technical documentation and operational proceduresSupport platform optimization and modernization initiativesCollaborate with business stakeholders and technical teamsParticipate in implementation, migration, and platform governance activitiesPreferred QualificationsHigher Education, State Government, or Public Sector experienceServiceNow Certified System Administrator (CSA)ServiceNow Certified Application Developer (CAD)ServiceNow Certified Implementation Specialist (ITSM or CSM)Additional ServiceNow certificationsWork Arrangement100% Remote AllowedLocal Georgia candidates preferredSend resumes to: careers@awsamerica.com
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