Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. Our collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results.Trilogy Federal is seeking a remote Point of Sale (POS) System Engineer to support Department of Veterans Affairs. In this role, the Point of Sale (POS) System Engineer will be a versatile technical expert with a focus on continuous delivery and lifecycle management of software applications that fulfill technical, operational, and business requirements while excelling in a fast-paced, client-oriented environment. This role requires a collaborative, detail-oriented professional to join our team, implementing secure, scalable cloud-based solutions and DevOps processes to modernize VA corporate IT systems, including legacy applications and initiatives.Position Description:The Point of Sale (POS) System Engineer will be involved in planning system and development deployment as well as responsible for meeting software compliance standards. Prepares operating instructions, compiles documentation of program development, and analyzes system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls. May build add-on modules using application program language.Primary Responsibilities:Troubleshooting Reported Issues directly from Customer, or 3rd Party VendorManage DynaTrace for transactional flow / server statusManage Automated Daily Purge cycle supportManage Automated Daily RT Log Review Process supportManage Automated Daily Incoming Batch Processing supportManage Automated Daily Outgoing XML3, and Customer Account file processing supportManage 70 servers via remote access, or automated notification/task scheduler/scripting for server status/java heap dumpsMaintain/Coordinate SSL and Security certs management on IBM Websphere / ApacheSupport Outgoing/Incoming SFTP Transfer Request with outside vendorSupport Deployment/Upgrade of POS Software via specialized WAS integrated software (WASADMIN)Support Financial Department in validation of POS monthly and individual transactions, and weekly active open banking sessions for 1,030 tills Manage POS Shared Directory for all related POS files internal usageSupport monthly CRISP LINUX patching schedule for 4 environmentsSupport monthly CRISP WINDOWs patching schedule for 4 environmentsMinimum Requirements:Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field5 years of experience in DevOps engineering, cloud infrastructure, or cybersecurity, with a focus on federal or VA IT environments.8 years of experience if substituting experience for education.IBM WebSphere Application experienceIBM MQ experienceSQL / Powershell experienceWindows 2019 Server experienceAbility to obtain and maintain a Suitability/Public Trust clearancePreferred Qualifications:Experience working with the VAExperiencing overseeing multiple projects simultaneouslyExperience supporting program goalsExperience collaborating with other project leadersBenefits (including but not limited to):Health, dental, and vision plansOptional FSAPaid parental leaveSafe Harbor 401(k) with employer contributions 100% vested from day 1Paid time off and 11 paid holidaysNo cost group term life/AD&D plan, and optional supplemental coveragePet insuranceMonthly phone and internet stipendTuition and training reimbursementThis range is not a guarantee of compensation or salary, as Trilogy Federal conducts an individual equity review for every candidate based on experience, location, education, industry experience, and comparisons to internal pay bands. In addition to salary, Trilogy offers robust benefits including medical/dental/vision insurance coverage, 401(k) match, paid holidays, paid time off, tuition reimbursement, and a very supportive work/life balance.
