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about 2 months ago
Requirements and responsibilities
Summary/Objective:The AWS / Esri Platform Architect is responsible for the design, deployment, and operational oversight of the organization’s hosted geospatial platform running within AWS. This role is both operational and strategic, contributing directly to technical decisions regarding the architecture, performance, and reliability of the platform.This individual will serve as a subject matter expert in the Esri ecosystem in a cloud infrastructure, guiding architectural decisions related to ArcGIS Enterprise deployments, map service hosting, licensing infrastructure, and supporting spatial database environments. The role will work closely with peers, product teams, Implementation, and customer support teams to ensure the platform operates reliably and scales effectively to meet customer needs.Essential Functions:Design, implement, and maintain AWS infrastructure supporting the hosted platformProvide technical leadership and guidance on the architecture and operation of the Esri ecosystem within AWSManage and maintain ArcGIS Enterprise environments including ArcGIS Server, Portal for ArcGIS, and supporting componentsOversee deployment and performance of map services, feature services, and geospatial web servicesManage ArcGIS licensing infrastructure and ensure licensing compliance across hosted environmentsParticipate in architectural planning and technical decision-making for improvements to the hosted platformEvaluate infrastructure performance and recommend improvements to platform scalability and reliabilityAssist in the deployment and maintenance of spatial databases including PostgreSQL/PostGIS environments where applicableParticipate in hosted operations incident handling, troubleshooting platform issues through log analysis and system diagnosticsWork cross functionally with engineering, support, and product teams to ensure successful deployments, upgrades, and maintenance of customer environmentsReview platform performance against contracted SLA targets and assist in maintaining service reliabilityAssist in documentation of hosted platform policies, operational procedures, and deployment standardsMaintain and improve the hosted deployment pipeline and infrastructure automation processesTranslate complex technical topics into clear communication for internal teams and stakeholdersOther related duties as assignedRequirements:Bachelor’s Degree in Computer Science, GIS, Information Systems, or related fieldStrong experience with AWS cloud services including EC2, RDS, FSx, S3, Route 53, etc.Experience deploying and managing ArcGIS Enterprise environments including ArcGIS Server and Portal for ArcGISFamiliarity with ArcGIS Pro and ArcGIS Desktop workflowsUnderstanding of geospatial service architecture including map services and feature servicesExperience administering Windows Server environmentsUnderstanding of web application architecture and web request flowExperience troubleshooting through log analysis and system diagnosticsExperience managing or supporting Esri Based hosted SaaS platformsAbility to contribute to architectural decision-making for cloud-hosted systemsAbility to interface with customers and internal stakeholders regarding technical platform issuesCode development and CICD best practicesPreferred Skills:Experience administering PostgreSQL or other spatial databasesPython scripting including arcpyWindows PowerShell scriptingAWS certification (Solutions Architect Associate or Professional)Experience managing large-scale hosted geospatial platformsFamiliarity with telecom or utility GIS systemsExperience with containerization or deployment automation toolsWork setup: This is a remote work from home position.
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