Digital Operations Coordinator at No3rd Logistics | Torre
Digital Operations Coordinator
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No3rd Logistics

Digital Operations Coordinator

No3rd Logistics
Posted by
Daniel Jacks
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Emma
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You'll optimize operations and enhance customer satisfaction by streamlining complex order processes.
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Full-time

Legal agreement: Employment

Compensation
CAD12 - 15/hour
~USD8.77 - 10.9/hour
Negotiable
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Remote (specific timezone)
public
GMT-09:00 to GMT-01:00
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Posted 22 days ago

Requirements and responsibilities

Key Responsibilities: - Contact shipping carriers to schedule pickups and track missing packages. - Follow up with customers on order problems such as out-of-stock items or missing information. - Respond to vendor questions regarding order statuses. - Coordinate with customers and warehouse staff on large orders, or orders with custom requirements. - Use spreadsheets and database query tools to prepare reports. - Format and sanitize customer spreadsheet data. - Monitor batch data imports, dealing with any error messages appropriately. - Write and maintain Standard Operating Procedures (SOPs), process documentation, and software interface documentation. Required skills - Strong organizational skills and good follow-through. - Comfortable working with spreadsheets, business systems, and general data processing. - Clear written and verbal communication for email and phone-based coordination. - Able to work independently and manage routine issues with minimal supervision. - Detail-oriented and systematic.
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