Digital Operations Coordinator at No3rd Logistics | Torre

Digital Operations Coordinator

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Full-time

Legal agreement: Employment

Compensation
CAD12 - 15/hour
~USD8.45 - 10.5/hour
Negotiable
location_on
Remote (specific timezone)
public
GMT-09:00 to GMT-01:00
Posted 6 months ago

Responsibilities


Key Responsibilities: - Contact shipping carriers to schedule pickups and track missing packages. - Follow up with customers on order problems such as out-of-stock items or missing information. - Respond to vendor questions regarding order statuses. - Coordinate with customers and warehouse staff on large orders, or orders with custom requirements. - Use spreadsheets and database query tools to prepare reports. - Format and sanitize customer spreadsheet data. - Monitor batch data imports, dealing with any error messages appropriately. - Write and maintain Standard Operating Procedures (SOPs), process documentation, and software interface documentation. Required skills - Strong organizational skills and good follow-through. - Comfortable working with spreadsheets, business systems, and general data processing. - Clear written and verbal communication for email and phone-based coordination. - Able to work independently and manage routine issues with minimal supervision. - Detail-oriented and systematic.