Customer Service Specialist (Remote) at Nexoratalent | Torre

Customer Service Specialist (Remote)

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Full-time

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Emma of Torre.ai
3 months ago

Requirements and responsibilities


Nexora Talent is currently seeking a reliable and detail-oriented Customer Service Specialist to support client operations. This role involves handling customer inquiries, coordinating service requests, and ensuring a smooth and professional experience for all clients.We are looking for individuals who are organized, proactive, and comfortable working in a remote environment.Key Responsibilities:Respond to customer inquiries via phone, email, and chatAssist with scheduling and service coordinationMaintain accurate records and update internal systemsProvide timely solutions and follow up on client requestsCollaborate with internal teams to ensure service qualityRequirements:Strong communication skills (English preferred)Basic computer and organizational skillsAbility to multitask and work independentlyPositive attitude and customer-focused mindsetPrevious customer service experience is a plusWhat We Offer:100% remote positionFlexible schedule optionsTraining and ongoing supportOpportunities for growth and development