Help build and evolve Kora, Cedar's first-in-class voice AI agent that is transforming how patients understand their medical bills. This is a unique opportunity to work at the intersection of Generative AI, healthcare, and real-time conversational systems — where empathy meets cutting-edge LLM engineering. You'll collaborate closely with AI scientists to launch features that make healthcare simpler and more transparent for patients.Integrate Large Language Models into production workflows with context building, prompt design, and evaluation pipelines.Enhance Kora, the voice AI agent, to deliver personalized billing guidance by connecting insurance and billing data in real time.Help expand Kora from an inbound voice agent into a multi-modal platform including chat, SMS, and outbound calls.Review call transcripts and conversation logs to identify product behavior issues and feed insights back into the system.Manage technical projects, mentor peer engineers, and raise the bar for engineering best practices on the team.

Software Engineer III (Kora/Support)

Emma

Requirements and responsibilities

Skills wanted:

Language(s) required:

About Cedars-Sinai Cancer:

www.cedars-sinai.edu/research-education/research/departments-institutes/cancer.html

Admin access needed

Payment confirmed

A member of the Torre team will contact you shortly