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Shared by 
about 15 hours ago
Requirements and responsibilities
Lead and elevate a team of five Integration Consultants at Omatic Software, helping nonprofits unlock the full potential of their technology investments. This is a high-visibility player-coach leadership role where you'll own onboarding delivery, drive customer success, and champion process improvements — all while collaborating cross-functionally with Sales, Product, and Customer Success.TasksLead, mentor, and coach a team of Integration Consultants to deliver exceptional customer outcomes.Oversee onboarding metrics and manage customer escalations with urgency and resolution focus.Drive process improvement and experiment with delivery documentation and workflows.Provide pre-sales support including scoping, solution design, and positioning onboarding services.Leverage AI tools like ChatGPT and Claude to boost personal and team productivity.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)