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about 14 hours ago
Requirements and responsibilities
TeamSnap is seeking an Engineering Manager to lead our Payments team within our fully distributed engineering organization. Our stack includes Node, TypeScript, Elixir, SQL, React, and cloud-based services. As an engineering team, we architect and build scalable systems using a service-oriented and event-driven architecture that serves millions of daily users and amateur sports organizations.The Payments team owns business-critical systems that support registration, payment collection, financial workflows, payouts, partner integrations, subscriptions, and operational support. This role will be responsible for helping the team deliver high-quality software while also creating a healthy, accountable, and growth-oriented team environment.Unlike a pure Engineering Manager role, this person will also contribute directly as a senior engineer in targeted ways. That may include helping design and implement backend services, improving observability, debugging complex production issues, pairing with teammates, reviewing critical code paths, or taking on scoped technical work that helps the team deliver safely and effectively.What You'll Do:Lead, coach, and support a team of engineers through regular 1:1s, feedback, career development, goal setting, performance management, and growth planning.Partner closely with Product, Design, Engineering leads, and other cross functional leads to shape priorities, clarify scope, manage tradeoffs, and deliver valuable payments capabilities to our customers.Create clarity around ownership, priorities, technical direction, and team standards so the team can execute with focus, accountability, and strong delivery expectationsHelp the team break down complex payments work into clear plans with responsible sequencing, risk management, and realistic delivery expectations.Contribute directly as a senior engineer in targeted ways, including designing, implementing, reviewing, and supporting backend services, APIs, event-driven workflows, data models, and payment integrations.Guide technical decision making across APIs, services, event streams, third party payment provider integrations, observability, reliability, and operational workflows.Raise the quality and reliability bar for owned systems through strong engineering practices, automated testing, code reviews, monitoring, documentation, on-call participation, and incident response.Encourage responsible use of modern engineering tools, including AI-assisted workflows where they improve quality, developer experience, and delivery.What Will Set You Up for Success:2+ years of experience leading engineering teams in a product-oriented SaaS environment.5+ years of relevant software engineering experience building scalable web applications, backend services, APIs, and distributed systems.Recent hands-on development experience with Node, TypeScript, Elixir, or similar backend technologies.Experience working with APIs, service-oriented architectures, event streams, queues, background jobs, relational databases, and production integrations.Strong technical judgment with the ability to guide architecture decisions, balance tradeoffs, and contribute directly when the team needs hands-on support.Demonstrated ability to coach engineers, raise team standards, build trust, support career growth, and lead teams through ambiguity.Experience improving reliability, observability, incident response, and operational ownership for production systems while balancing product speed, technical quality, business risk, customer impact, and long-term maintainability.Extra points for experience with Stripe or similar payment platforms, registration workflows, subscription management, financial reporting, B2B SaaS products serving organizations, or hands-on work in systems that move money at scale.Compensation We’re committed to equitable compensation for all TeamSnappers. The minimum starting point for this role is $200,000, inclusive of base and bonus, with comp updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.TeamSnap is a fully remote company, so you need to be very comfortable working with people who aren’t in the same time zone as you. We are always expanding, but there is a small list of states we do not hire in, including Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota and West Virginia and while we love all parts of the world, we can only hire permanent US residents at this time.🚀 Opportunities to GrowAt TeamSnap, we work hard to provide a culture of trust, accountability, inclusivity, and boundless opportunities to grow, along with the chance to make a lasting impact and have some fun while doing it.🎩 Total RewardsWe're proud to be remote-first. We've been remote since 2009, long before COVID made it coolUnlimited PTO and paid parental leave for ALL parents (not just primary or secondary)100% premium coverage of medical/dental/vision for you and your family401K to help you invest for the future$1,500 annual learning and development stipendTravel to fun locations for all-company meetings and team eventsGenerous home office allowance to set you up for successTeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafterA monthly stipend reimbursement for health & wellness and so much more!TeamSnap Total Rewards🏆 Working at TeamSnapAt TeamSnap, you're not a culture fit, you're a culture add. Check out our Culture Playbook and learn how we succeed at being remote-first, what makes our company so unique, and how we're inspired by our people, our customers, and our values.🧡 Inclusion and DiversityCreativity and innovation can't thrive when we're cookie-cutter images of each other. We’re quickly growing more diverse, but there's always room for improvement. We are committed to inclusion and diversity at TeamSnap, and we hold ourselves accountable for building an environment where everyone feels valued. If you need any disability-related adaptation during the recruitment process, just let us know! We are an Equal Employment Opportunity Employer.
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