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About the RoleVeeam’s digital experience is how millions of customers, prospects, partners, and future employees discover and engage with our company. As Director of Digital User Experience, you’ll own the experience strategy across veeam.com and our global digital properties, setting the standards, governance, and roadmap that teams across Veeam build against. You’ll be the connective tissue between business strategy and digital execution, uniting research, content structure, journey design, and measurement into one operating model, and translating the brand and visual direction our Creative team owns into the interfaces and journeys customers actually move through. If you think in systems rather than pages and want to shape the digital front door of a market leader in the middle of a major transformation, this is that role.What You’ll DoOwn the experience layer across veeam.com and every global digital property, defining the customer journeys, interaction models, navigation, and page standards that internal teams and external partners build againstLead research and discovery through user interviews, surveys, usability testing, and competitive analysis, translating findings into content structure, user flows, and journey maps that serve real customer needsOwn and evolve Veeam’s UI Kit as the authoritative basis for delivery, applying the brand identity and visual design direction set by our Creative team to documented components, patterns, and interaction standards that enable scale, consistency, and speedDrive continuous improvement by blending qualitative insight with performance data to surface friction, connect design decisions to business outcomes, and sustain a rhythm of evidence-based iterationPartner with executive and functional leaders to shape digital priorities, investment, and long-term roadmap, presenting strategy and results in terms that land clearly with non-designersPartner closely with Creative, who own brand and visual design, and connect content, web development, operations, and technology around shared goals, so elevated experiences and the capabilities behind them ship together at scaleGrow the team’s business fluency and craft, while leading relationships with agencies, contractors, and strategic partners supporting experience workTechnologies You’ll Work WithAnalysis: web analytics (Google Analytics 4, Adobe Customer Journey Analytics), heat mapping (Microsoft Clarity), funnel and A/B test design (Adobe Target), qualitative user research (UserTesting), and journey mapping and persona developmentCreation: enterprise content management and authoring (Adobe Experience Manager), digital asset management, and design and prototyping tools (Figma, Sketch, Adobe XD) for low- to high-fidelity work, applied through a component-based UI KitProduction: cloud publishing and release pipelines, multi-region and localization workflows, indexing and content-freshness management, and content governance toolingOptimization: site search and relevance tuning, personalization and experimentation platforms (Adobe Target), accessibility (WCAG) auditing, conversion rate optimization, and the wider marketing technology stack (customer relationship management, customer data platform, email, chat, paid media)What You’ll Bring10 or more years in user experience or digital experience, including 5 or more years leading teamsProven ownership of a large-scale, multi-language corporate website or digital ecosystemDemonstrated experience connecting experience and journey work to measurable business outcomes such as conversion and pipelineHands-on fluency with enterprise content management, design and prototyping tools, and web analytics and testing platformsExperience building and governing a user interface kit or design system in partnership with a brand or creative team, and driving its adoption across multiple teamsAbility to influence senior stakeholders without direct authority and to balance competing priorities across a global organizationWorking knowledge of accessibility standards and experience building compliance into delivery rather than auditing after the factBonus SkillsExperience in enterprise business-to-business technology, software, or securityFamiliarity with the Adobe Experience Cloud ecosystem, particularly Experience Manager and TargetPrior work with globally distributed teams and multi-region localizationPractical experience applying artificial intelligence to speed up research synthesis, production, or quality assurance workBackground in content strategy, information architecture, or service design alongside interface workWhat you'll getUnlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam CaresPaid parental leave: 8 weeks for all parents, 16 weeks for birthing parentsMedical, dental, and vision coverage starting on your first dayMental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program401(k) retirement plan with company matching contributionsFertility, adoption, and surrogacy support through Maven, plus paid volunteer timeAirVet: 24/7 virtual veterinary care at no costLegal services, identity protection, and supplemental health insurance optionsTax-advantaged spending accounts for healthcare, dependent care, and commutingOpportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of LearningCompensation TransparencyVeeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.U.S. Geographic Zones & Compensation Ranges (TTC / OTE)Zone 1: San Francisco Bay Area, New York City Boroughs $296,300—$550,200 USDZone 2: Washington, California (excluding San Francisco Bay Area) $271,600—$504,300 USDZone 3: Texas, Illinois, North Carolina, Colorado, Massachusetts, Pennsylvania, Virginia, Oregon, Nevada, Hawaii, New York (excluding NYC boroughs); Sales roles located in Georgia, Ohio, and Arizona $246,900—$458,400 USDZone 4: All other US locations $214,800—$398,900 USD
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