Read this first. Most people shouldn't apply.
We're 5 Star Home Cleaning, an established U.S. company operating in Arizona, Montana, and California. We're hiring one closer.
Not a "customer service rep who does a little sales." Not someone who "follows up." A closer: someone who gets a yes and a credit card on the same call.
If that sentence made you uncomfortable, this isn't your seat. If it made you lean in, keep reading.
The Deal
You will never cold call. Not once.
Every lead you talk to filled out a form asking us for a quote. They're already interested. They already have a problem (a dirty house and no time). We already have the solution. Your job is to connect the two and collect payment, in about 20 minutes.
Here's what a call looks like:
A homeowner who requested a quote picks up.
You build rapport and walk through their home using our script: square footage, layout, condition, how often they need us.
You recommend the right package based on what you heard.
You present it clearly and confidently.
You handle objections.
You collect payment before you hang up.
You log it accurately in GoHighLevel.
Then you do it again.
How You Get Paid (Read This Twice)
We don't pay you to book jobs. We pay you to close jobs that pay us.
Commission is paid on cash collected, not on bookings. A deep clean that gets scheduled but never gets paid earns you $0. A deep clean that gets paid on the call earns you money that day.
This is on purpose. It means the reps who are great get paid a lot, and the reps who are "nice on the phone" don't. We'd rather pay one great closer more than three average ones.
Here's the math. No hiding it.
Base pay: Starts at $5/hr and grows to $7/hr as you move up
Commission: Starts at 2% of cash collected and grows to 5% as you perform
Uncapped. There is no ceiling on commission at any tier.
Three tiers. Your performance increases, so does your pay.
You move up a tier by hitting your cash-collected target 5 times. Every tier raises both your base pay and your commission percentage. The monthly numbers are examples, not limits. Hit Senior and you stay at Senior pay as long as you keep performing.
No politics. No waiting for a review cycle. Your numbers decide your pay.
You're the 1% We Want If:
You've closed on the phone before (inside sales, appointment closing, high-ticket, anything where you asked for money and got it)
Your spoken English is strong, warm, and confident. People trust you within 30 seconds.
Asking for the card doesn't make you flinch. It's just the next step.
You treat a script like a weapon, not a cage. You run it, then you master it.
You care about connected with the people we get the opportunity to serve.
You actually want feedback. Your calls will be reviewed and coached every week, and you'll get better because of it.
You don't let leads fall through the cracks. Your pipeline is organized and your CRM is clean.
You have reliable internet, a quiet workspace, and can work U.S. business hours (Mountain/Pacific time).
This Is NOT For You If:
You say "I'll circle back" more than you say "Let's get you scheduled"
You want a guaranteed salary and don't want your pay tied to results
You get defensive when someone critiques your calls
You're looking for something "easy" to do on the side
What You Get:
100% warm inbound leads, so all your time goes to selling instead of prospecting
Uncapped commission tied directly to your performance
A clear, numbers-based path from Junior to Senior
Weekly call coaching from people who've built a multi-location company
A stable U.S. company that's growing across three markets
We're looking for one great closer.
If that's you, prove it.
