Who We AreWe’re not just another IT services firm—we're architects of business transformation. Our cutting-edge solutions and customer-first approach are revolutionizing how businesses connect, communicate, and create value in the digital landscape. As a national leader in IT service delivery, we're seeking sharp, results-driven professionals to join our team and push the boundaries of what's possible.At Optus, we've cultivated an environment where innovation thrives, collaboration is second nature, and openness drives progress. Our team leverages their expertise and commitment to CX to streamline multi-site enterprise operations, ensuring seamless functionality and instilling confidence in our clients nationwide. By joining us, you'll be part of a dynamic force that's setting new standards in IT service excellence.SummaryThe Project Coordinator works with the Optus sales team, customers, technical experts and subcontractors to facilitate project rollouts and installations from start to finish. This includes reviewing SOWs, creating and maintaining project plans and schedules, scheduling technicians, documenting progress, ensuring all deliverables have been met and ensuring customer satisfaction.ResponsibilitiesAssist in the development and review of project SOWsDevelop project plans and schedules necessary for the successful completion of projects and rolloutsNegotiate, schedule and coordinate project resources as needed, leveraging Optus resources whenever possiblePlace andor coordinate equipment and material orders and shipments needed for projectsManage project scope, create change orders when needed and gain customer approvals prior to authorizing additional workConduct conference calls with customers and vendors to update project progress and statusAble to estimate costs and take necessary action to keep projects on schedule and on budgetGather all project documentation, deliverables and project costs to ensure proper costing and customer invoicing to complete a projectAssist with the development of internal process documentation and external customer documentationContinually look for opportunities to improve the pre or post projectinstallation processesHandles complex and long term projectsWork is managed at project milestonesModel appropriate behavior in regards to Optus' Core Values and Code of Ethics policies and supports Optus' team approach to quality to drive Optus forwardOther duties or tasks as assigned by managementRequirementsMust be able to work in office daily.Bachelor's degree (BA/BS) or equivalent experience3–5 years of experience in project coordination or project management, with a strong understanding of projects involving cabling, racks, infrastructure, and network equipment installationProject Management certification (CAPM, PMP, or equivalent) or equivalent experienceExperience utilizing Microsoft Office products including Word, Excel, PowerPoint, Visio, Project and OutlookAttention to detail and great organizational skillsMust be a team player with a positive attitude and able to demonstrate excellent customer service skillsThis position requires the successful candidate to be able to multi-task, work within externally developed deadlines, and respond promptly and efficiently to change.What We OfferPay range is between $24-$28/hr.401(k)401(k) matchingAD&D insuranceDental insuranceDisability insuranceEmployee assistance programFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offProfessional development assistanceReferral programTuition reimbursementVision insuranceAbout OptusOptus is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law.
