Company DescriptionWe are changing the world of television by creating an innovative way to watch TV directly from the motherland anywhere around the world. We invite you to join our growing company and to contribute to the revolution of how people watch TV. Our employees are our pride and our most valuable asset. If you always dreamed of working in a fun environment with an open organization structure and solid management and your culture fits our culture then we are the right place for you!COMPANY CULTUREIntegrity is in our DNAEmployees are our familyWe are young, very ambitious and dedicated to achieving successWe're looking for smart, ambitious, forward-thinking problem solvers with the same set of values to join our world-class team and help us make our company even better.Job DescriptionCustomer Service Representative is responsible for delivering the highest level of customer care in the company and building strong lasting relationships with our customers. This work can be performed remotely with a laptop and a good internet connection.Daily activitiesHelp customers on the phone, by email, and via chat. Some questions require research and technical knowledge of computers, networks, routers, and TVsProcess orders and payments in the CRM systemComply with company's rulesTroubleshoot basic technical issues with Set-Top-Boxes and networksWork as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistently exceptional experience and contribute to a positive working environmentQualificationsCustomer Service Representative must have natural diplomatic skills, tact, and patience to deal with all kinds of situations or customers. The good news is that we have many happy customers!Required skills and experience:Must be fluent in Polish and RussianIntermediate level EnglishBe natural caretakerBe practical, compassionate, caring, and motivated to help othersGreat communication, listening skills, and positive attitudeKnowledge of the computers, networks, and CRM softwareUniversity degree is recommended but is not necessaryIt's a big plus if you read Delivering Happiness by Zappos CEO Tony HsiehAdditional InformationBenefits that are awaiting you if you join us:Compensation in direct correlation to your knowledge and talentOfficial work schedule 9:00-18:00 EST.Work from ANYWHERE around the worldUnlimited opportunities for self-realization:Friendly, professional, highly motivated and productive team made up from best of the bestCreative Environment where You will never be bored at work again!And....slowly, but surely we are getting ready to conquer the world.Join us!Does this sound interesting to you? Do you consider yourself a great fit for this position and like to meet us? You are almost there! Press "I'm interested" and submit your application. We would love to see in comments an explanation of why we should hire you for this position.

Polish-Russian-Speaking Customer Service Representative (Remote)

Emma

Requirements and responsibilities

Skills wanted:

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About TV Company:

mission:

russiantvcompany.com

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