About Cieden
Cieden is a 40-person UX design agency specializing in complex B2B web applications. We work with companies across North America, Europe, and Australia - designing enterprise dashboards, AI-powered interfaces, and data-heavy products. We're now evolving into AI-native design services and building our own AI-powered tools (like automated UX audit products) that serve both as standalone products and lead generation for the agency.
Why this role exists
We're rebuilding our growth team with a fundamentally different approach. Instead of cold outbound, we're investing in tools and content that create warm inbound interest, and partnerships that generate referrals. This role owns the relationship side of that equation - both building new partner channels and managing the pipeline those relationships create.
What you'll do
- Build and manage a partner ecosystem of 10–20 complementary companies — development agencies, AI consultancies, product studios, implementation partners. The goal is reciprocal referral relationships, not just a list of contacts. You'll identify the right partners, initiate conversations, structure the collaboration, and keep the relationships active and producing.
- Manage warm pipeline from all channels, follow up incoming leads. This is consultative, relationship-based selling, not scripted sequences. You understand what the prospect needs and connect it to what Cieden can do.
- Oversee account management + Work with our existing Account Managers to identify expansion opportunities within current clients. Make sure nothing falls through the cracks - renewals, upsells, cross-sells, client satisfaction.
- Own CRM and revenue operations. Keep the pipeline clean, track where leads come from, report on what's converting. You'll work directly with the CEO, so the reporting needs to be honest and useful, not performative.
- Coordinate with the Demand Gen Lead on joint initiatives - co-marketing with partners, event presence, content that supports partnership development.
Focus of this role
This role does not involve cold outreach — no cold emails or mass LinkedIn prospecting. You will focus entirely on relationship-driven growth, leveraging warm inbound leads and strategic partnerships.
What we're looking for
- 5+ years in B2B sales, partnerships, or account management. Ideally in a services or agency environment — you understand how design/tech services are sold (long cycles, relationship-driven, trust-based).
- Experience building partner or referral channels, not just managing inbound leads that someone else generated. You've approached companies, proposed collaboration structures, and turned those into actual revenue.
- Strong English communication - written and spoken.
- Remote work experience with US or European companies. You know how to communicate asynchronously, manage your own time, and stay visible without being in an office.
Bonus points
- Existing network in the tech, product, or agency ecosystem.
- Experience with design or UX services specifically.
- Familiarity with Clay, Apollo, N8N, or similar tools for researching and enriching warm leads.
Growth & Leadership Path
We view this as a leadership role that scales with your results. Our roadmap for this position includes:
- By Q3 2026: You will oversee a Sales Ops specialist dedicated to handling Clay/Apollo automation and enriching warm data from our internal tools.
- By Q4 2026: Upon hitting partnership milestones, you’ll lead the expansion of the growth team, transitioning from hands-on execution to strategic department leadership.
Location & Availability
- We are considering candidates who are residents of Ukraine, Canada, or Argentina (LATAM).
- Timezone: Availability during North American hours (EST–PST) is required for client and partner engagement.
- Status: Candidates must have the legal right to work as independent contractors in their country of residence.
- Cieden is an equal opportunity employer. We make hiring decisions based on experience, skills, and business needs.
