I. Job Description SummaryDevelops, plans, and implements the Enterprise Resource Planning (ERP) system and Customer Relationship Management (CRM) System. Evaluates and recommends changes to current and future ERP and/or CRM system requirements to meet organizational needs. Customizes and configures workflow to allow the integration of client/server applications.II. Job Responsibilities and DutiesEssential FunctionsIdentify ERP/CRM business systems solutions requirements by interviewing clients; analyzing work processes and operations; establishing solution objectives; preparing specifications.Implement and support Dynamics 365 for new and existing customers, including design, product configuration, testing, data conversion, user acceptance test and go live support.Gather information for the development of custom applications to complement or integrate with existing softwareFollow our Project Charter and implementation methodology, produce the deliverables it stipulates, and ensure project documents are complete.Drive additional ERP consulting services within customer baseLearn new applications as neededInvolve in presales activities such as product presentation, proposal preparationProvide detailed consulting estimates.Rely on extensive experience and judgment to plan and accomplish goalsMay lead and direct the work of othersexercise a wide degree of creativity and latitudeReports to managerOther duties as neededSupporting FunctionsTeamCollaborate with other team members to achieve team goalsTrain and mentor junior and internship staffContribute to improvement of services, revenue/profitability, methodologies and proceduresCompany and ClientsUnderstand and incorporate Calsoft values, mission, guidelines and policies (as described in Employee Handbook and other Calsoft documents) into daily work.Build and nurture positive working relationships with clients, co-workers and business associates.III. Knowledge, Skills and AbilitiesMinimum QualificationsBA / BS in Accounting, Finance, Information Systems, Computer Science, Systems Engineering3 years of experience in the field or in a related areaHas knowledge of commonly-used concepts, practices, and procedures within a particular fieldFamiliar with a variety of the field's concepts, practices, and proceduresMaintain professional image in attitude, conduct and attireStrong organizational skills and time management practicesOutstanding customer service skillsMaintain professional image in attitude, conduct and attireDemonstrate aptitude for learning new technologiesAbility to effectively communicate technical concept to a non-technical audienceAbility to interface well with other members of the organizationStrong communication skills, both oral and writtenDesirable QualificationsKnowledge of manufacturing, distribution, or service industry processesAbility to develop, propose and implement innovative solutions as appropriateAbility to define projects, organize a project team and direct project activitiesWork collaboratively and negotiate as needed to ensure identity and resolution of issuesContribute to and influence decision regarding divisional proceduresAbility to assist management in organizational planningIV. OthersMeets minimum productivity requirements (KPI or other benchmarks)Travel to other regions as required by projects participated.Statements in this Job Description are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.All personnel are encouraged to make suggestions to their managers for improvements in the Job Description in order to better serve our clients.Salary: $70,000 - $90,000 annually

ERP Consultant

Emma

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About Calsoft Systems:

www.calsoft.com/

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