Customer Experience Manager at Koin Limited | Torre

Customer Experience Manager

You will elevate customer experience by leading and optimizing support functions and team performance.
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Full-time

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Remote (for Argentina residents)
Remote (for Bolivia residents)
Remote (for Brazil residents)
Remote (for Chile residents)
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Shared by
Paulina Romero Moreno
2 months ago

Requirements and responsibilities


Lead and manage the Customer Experience function for The Wessex Mint platform, overseeing phone, email, and helpdesk support; drive improvements in systems, processes, and team performance; recruit, train, and mentor team members; monitor performance metrics and customer satisfaction indicators.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)
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