Customer Experience Manager at Koin Limited | Torre

Customer Experience Manager

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Full-time

Legal agreement: Employment

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Remote (for Argentina residents)
Remote (for Bolivia residents)
Remote (for Brazil residents)
Remote (for Chile residents)
Shared by
Paulina Romero Moreno
5 months ago

Responsibilities


Lead and manage the Customer Experience function for The Wessex Mint platform, overseeing phone, email, and helpdesk support; drive improvements in systems, processes, and team performance; recruit, train, and mentor team members; monitor performance metrics and customer satisfaction indicators.