After-sales Automotive Technical Advisor at Spotawheel | Torre

After-sales Automotive Technical Advisor

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Full-time

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

location_on
Bucharest
Posted about 3 years ago

Responsibilities


Spotawheel is a high-tech used cars B2C platform that is changing the way people buy cars. The company is currently incorporated in 3 countries and is aggressively growing. It holds position #39 among Europe’s 1000 Fastest Growing Companies as per the Financial Times 2021 list. Unlike traditional used car dealers, Spotawheel relies on advanced proprietary technology to be much more efficient and effective. Spotawheel is recruiting for an After-sales Automotive Technical Advisor to join their Operations Team based in Bucharest. The role involves providing proficient guidance to customers, offering high quality services and technical support and advice. Responsibilities: - Foster customer relationships by providing exceptional after-sales care, technical advice and guidance in solving their requests - Liaise with workshops to book the customers' vehicles in for general servicing or other interventions - Focus on having a very good understanding of the customer’s needs, to find the best solution for them