BI & Reporting Trainer at National Information Solutions Cooperative (NISC) | Torre
BI & Reporting Trainer
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National Information Solutions Cooperative (NISC)

BI & Reporting Trainer

National Information Solutions Cooperative (NISC)
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Full-time

Legal agreement: To be defined

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Remote (for United States residents)
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Visa sponsorship: No
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Posted about 2 years ago

Requirements and responsibilities

- NISC is an industry leader providing advanced, integrated IT solutions for service, financials, operations, and marketing solutions. - NISC is ranked in ComputerWorld’s Best Places to Work survey for nineteen consecutive years. The role of this position is to develop and lead the Business Intelligence and Reporting training program for the BI (Business Intelligence) & Reporting Technical Coaching and Support team. This position is responsible for understanding all aspects of the BI/Mosaic software solution as well as develop and train NISC Members and NISC staff. Additional responsibilities include evangelizing the Lead With Standard initiative, building out and maintaining training curriculum and documentation and providing cloud reporting and data sharing expertise, and providing recommendations and high level design for standard reports, views, and enhancements. Responsibilities: - Develop and deliver instructor-led training for Members (customers) and NISC employees. - Unify and scale NISC Business Intelligence across all departments. - Drive process improvements for members who desire custom content and lack technical resources. - Review and recommend high-value standard content for Members using BI as a tool to drive business decisions. - Define Member requirements and manage expectations of ongoing BI needs to aid in determining the best path forward with respect to BI tools, cloud reporting, and data sharing. - Educate and manage Member expectations for cloud data architecture and data sharing. - Collaborate and communicate with peers including Development teams, Product Line Managers, Product Design, and other strong business leaders (employees and Members alike) - Evaluate and measure the effectiveness of training programs. - Scope learner needs for the software along with the appropriate instructional method (such as hands-on classes, demonstrations, workshops, webinars, etc.) - Apply instructional design principles to training materials and curriculums. - Coordinate and manage training schedules for Member-facing as well as NISC employee training schedules - Develop and maintain training procedures, support materials and documentation for training curriculum. - Select or develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, reference works, etc. - Conduct, lead and coordinate Member onsite training trips. - Collaborate with Development and Product Management divisions to understand new product functionality and incorporate into training curriculum. - Work closely with the Learning Center to capture and publish training on the Community and in Pathways. - Align with Professional Services Member Services Divisions to ensure that training is delivered to Members and individual contributors consistently across divisions. - Commitment to NISC’s Statement of Shared Values. - Other duties as assigned.
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